LeapFrog Connect Application does not recognize Crammer
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is Try disconnecting the Crammer handheld, turning the power off and on again and then reconnecting to refresh the connection. Did the LeapFrog Connect Application tell you that the C…
LeapFrog Connect keeps telling me to uninstall and reinstall the application.
For PC: To uninstall the LeapFrog Connect Application from a Windows® operating system, follow these steps: 1. Close all programs. 2. Unplug any LeapFrog® toys that are attached via USB to your computer. 3. Click Start and then point to Programs. 4. Point to LeapFrog Connect and then click Uninstall LeapFrog…
How can I connect my LeapFrog Epic tablet to a public Wi-fi Router?
Your tablet's Wi-Fi settings are available in the Parent Settings menu under "Device". In your Parent Settings menu, navigate to Device > Device Settings > Wi-Fi You will connect to a public Wi-Fi router the same way you connect to a home router. However one extra step is required if the public Wi-Fi hotspot…
What is LeapFrog Connect for LeapMove?
LeapFrog Connect is a Windows and Mac application to help parents update their LeapMove device, add more games, and manage parent settings. For the current system requirements, please see the FAQ: What are the System Requirements for the LeapFrog Connect Application? Device Updates When there are updates to…
Error 65 - LeapFrog Connect application must be run as administrator
How to run a program as an administrator in Windows XP 1. Navigate to the LeapFrog Connect folder in Windows Explorer. 2. LeapFrogConnect.exe can be found in the following location; C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe 3. Press and hold down the SHIFT key while you right-click the prog…
My LeapStart is not recognized by computer, what should I do?
If your computer is not recognizing the LeapStart when connected to your computer, please see the suggestions below to successfully connect your device. * The LeapStart is sensitive to battery levels when connecting to your computer. Installing fresh high quality batteries into your LeapStart is recommended. * Ple…
Computer shuts down when Leapster2 attached
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. If you are running Windows XP, this problem can be resolved by downloading Windows XP Service Pack 3 from the Microsoft website. This download can be accessed here: If this doesn'…
Error 52: Update Software
Q: When I try to connect my Leapster Explorer to my computer, I encounter the following error message: "LeapFrog Connect is having trouble communicating with your handheld. Please turn your Leapster Explorer off and on again. If you continue to experience problems you may need to update the software on your handh…
Video downloads will not play on the LeapPad
Please try the below steps which will re-download the LeapPad video player: 1. Launch the LeapFrog Connect application and connect the LeapPad 2. Go to the "On This LeapPad" screen in LeapFrog Connect, uncheck the box next to each app, and click "Save Changes" 3. When the sync is complete, disconnect the LeapPad a…
Register a LeapPad1, LeapPad2, Leapster Explorer or LeapsterGS to a LeapFrog parent account?
To buy digital learning apps for your toy, you first need to register it to a LeapFrog parent account. If you haven't installed LeapFrog Connect , follow these steps: 1) Click here to download and install LeapFrog Connect 2) After LeapFrog Connect has installed, follow the directions to connect your toy to …
