There are multiple versions of Adobe® Flash Player. One version is for Internet Explorer only, other versions are for other browsers (Firefox®, Chrome®, Safari®, etc.). The LeapFrog Connect application uses the "FireFox- NPAPI" version. To install the required version of Flash: On Windows machines, close the Le...
This is likely due to an incompatibly between the internal web browser used by LeapFrog Connect and one of your installed Internet Plug-ins. We have seen this issue with SpeedDownload and earlier versions of Silverlight and iGetter. To resolve this issue: 1. Update any third party plugins to their latest versi...
LeapFrog Connect may be blocked by your firewall software. We have released an update for your device to help resolve this issue. In order to allow LeapFrog Connect to communicate with your device and install the update please follow these directions: 1) Unplug your Leapster Explorer from the computer and turn it off ...
The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver. Windows For LeapPad1, LeapPad2 or LeapPad Ultra click [here][1] For Leapster Explorer or LeapsterGS Explorer click [here][2] For LeapReader click [here][3] For My Pal Scout/Violet cl...
This issue should be Mac specific. There is an issue that affects Mac users who are using a "standard user account" under OSX. To correct this, log in to OSX under an "administrator account" and start LeapFrog Connect. > 1. Open the "System Preferences" application. > > 2. Under "System," click "Accounts." >...
Because LeapPad and Leapster Explorer require the download of large files from the web, they require a high speed internet connection. We consider high-speed internet to be Cable, DSL or T1 connection. Due to latency inherent in 3G and satellite internet connections, we do not support these connections even...
LeapFrog Connect may be blocked by firewall software on your computer. We have released an update for your device to help resolve this issue. In order to allow LeapFrog Connect to communicate with your device and install the update please follow these directions: 1) Unplug your Leapster Explorer from the computer a...
You should allow up to 30 minutes for the setup process the first time you connect. (don't worry…you can do other stuff while files are downloading). 1. Begin by installing LeapFrog Connect for LeapPad using the CD that came in the box or download it from leapfrog.com/connect. 2. If you haven't already, insert ...
LeapFrog Connect may be blocked by your firewall software. We have released an update for your device to help resolve this issue. In order to allow LeapFrog Connect to communicate with your device and install the update please follow these directions: 1) Unplug your Leapad from the computer and turn it off. ...
No, LeapTV has an Ethernet connector as a backup for internet access. First turn off your LeapTV, then connect an Ethernet cord from your internet modem to the LeapTV to establish a connection to the internet. Note, the LeapTV does not require an internet connection in order to play games. An internet connecti...