The audio cable coming out of My Pal Scout/Violet Smarty Paws battery pack (available on the back of the package if Scout is still in the box) may not be fully inserted into the headphone jack of your smartphone, tablet or computer. Try re-inserting the 1/8th inch plug into your device's headphone jack. If you are us...
If your phone doesn't have a 3.5mm headphone port, you will need to use a Lightning or USB-C adapter. (My Pals has been tested with the "Apple Lightning to 3.5 mm Headphone Jack Adapter" and "Google USB-C to 3.5mm Adapter.") If you don't have an adapter, you can connect the My Pal audio cable to the headphone port of ...
**For Mac OS 10.6 through 10.11** The driver should automatically download when you install LeapFrog Connect. Restarting your computer will reset the driver and may resolve the issue. If it does not, you may download the driver by clicking the attached file below. [https://lfccontent2.leapfrog.com/cs/utilitie...
You can use a power source to operate the globe without batteries. Make sure the unit is turned off. Connect the supplied micro-USB cable to the globe and a power adapter (not included). Plug the adapter into a power socket. The use of an adapter will override the batteries. **Important Note:** Please see the specifi...
1. Exit the LeapStory application by clicking the close button (Windows) or Quit command (Mac). 2. Wait for the application to fully close. 3. Launch the LeapStory application again and connect your device. If necessary, turn the power switch to OFF, then ON. 4. Go to Settings and click the RESET DEVICE button...
1. Exit the LeapStory application by clicking the close button (Windows) or Quit command (Mac). 2. Wait for the application to fully close. 3. Launch the LeapStory application again and connect your device. If necessary, turn the power switch to OFF, then ON. 4. Install the Content Pack again and wait for the ...
1. First make sure you install the LeapStory application found at leapfrog.com/connect. 2. On the "Welcome to your LeapStory" screen, follow the instructions to connect your device using the included USB Cable. Turn the LeapStory power switch to "ON." 3. When you see the Home screen, click "Settings" in the top-r...
_**First make sure you install the LeapStory application found at [leapfrog.com/connect][1].**_ 1. On the "Welcome to your LeapStory" screen, follow the instructions to connect your device using the included USB Cable. Turn the LeapStory power switch to "ON." 2. When you see the Home screen, click "Settings" in th...
_**Go to [leapfrog.com/connect][1] and download the installer for the LeapStory application. **_ **Windows:** Open the file that is downloaded and it will install the LeapStory application. **Mac:** Open the file that is downloaded and drag the "LeapFrog LeapStory" app icon into the "Applications" folder. 1. When...
Once you have confirmed you have a Wi-Fi connection on the LeapPad Platinum, follow these steps: 1. At the bottom of the LeapPad "Welcome" screen, tap the icon of parents with a child ![][1] 2. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 3. ...