Articles
Can I change the language of My Pals Scout or Violet?
Can I factory reset My Pals Scout or Violet?
How do I personalize My Pal Scout/Violet Smarty Paws?
I can’t personalize My Pal Scout/Violet Smarty Paws on my Window 10 or 11 computer.
I don’t have a headphone adapter to connect My Pal Scout/Violet Smarty Paws to my phone.
My child’s name is not in your list of names for My Pals Scout & Violet, can you add it?
My child's name was not found when personalizing My Pal Scout/Violet Smarty Paws?
My Pal Scout/Violet Smarty Paws doesn’t say “Press a paw to continue” on Step 5.
My Pal Scout/Violet Smarty Paws doesn’t say “Yay I’m connected” on Step 3.
My Pal Scout/Violet Smarty Paws is saying “Connect me again” on Step 5.
Strange sound coming from phone or computer when setting up My Pal Scout/Violet
The audio cable on My Pal Scout/Violet Smarty Paws doesn’t fit my phone.
We have a My Pal Scout/Violet (Smarty Paws) and it only plays 5 seconds of bedtime music.
Where is the power switch on My Pal Scout/Violet Smarty Paws?
