LeapPad is not charging
If your LeapPad does not appear to charge when plugged into the wall adapter, you will first want to verify whether the issue is with the power adapter or the LeapPad. When plugged in and charging, the charging indicator light on the LeapPad should glow yellow/orange. On the LeapPad Platinum and LeapPad Ultra, th…
LeapFrog Connect indicating memory is full on LeapPad
While syncing to the LeapFrog Connect application, if you receive a message the sync cannot complete because the memory is full on the LeapPad, you should be able to remove apps to free up space. If you are experiencing difficulty freeing up space, please try the following: 1. Go to the "On This LeapPad" tab in Lea…
Accessible web content on LeapPad3, LeapPad Platinum, LeapPad Ultra, and LeapPad Ultimate
LeapPad3, Leapad Platinum, LeapPad Ultra, and LeapPad Ultimate offer LeapSearch, which includes over 1,000 hand-selected fun and engaging pieces of content, including videos, images, games and web pages, that are 100% kid-appropriate. Every content experience your child will encounter with LeapPad has been approved…
Which devices are LeapSearch for LeapPad available on?
LeapSearch is available on LeapPad Ultra, LeapPad Platinum and LeapPad 3 and LeapFrog Epic using the device's WiFi connection
What are micromods and how do they work with Leapster Explorer, Leapster GS and LeapPad?
Micromods let your child change or enhance his/her favorite Leapster Explorer, Leapster GS and LeapPad games. Micromods include new game music, character clothing, game modes, special moves, etc. Visit the Rewards tab in your LeapFrog Connect application to download micromods for games you own. Please note: Le…
LeapPad Platinum or LeapPad Ultimate freezing or not booting past LeapFrog logo screen
1. On your PC or Mac, download and install the LeapFrog Connect application for LeapPad from 2. Launch the LeapFrog Connect application on your computer. 3. Power on the LeapPad while simultaneously holding down the Right D-Pad and Home buttons. As you power up the LeapPad while holding down these buttons, it…
Freeing memory space on LeapPad Platinum or LeapPad Ultimate
There are two ways to free up memory on the LeapPad Platinum or LeapPad Ultimate. Videos taken with the LeapPad camera can consume considerable memory space on the device. To delete videos: 1. Tap the "My Stuff" icon on the LeapPad Home screen (this is the icon between the camera and the cartridge indicator in…
Videos in LeapSearch play in small screen size
If LeapSearch videos are playing in a small window, your LeapPad Ultra may not have the most up-to-date firmware version. To check the firmware version on your LeapPad Ultra: 1. Power on the LeapPad Ultra. 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child. 3. You will be prompt…
Guidelines for firmware update
To check the firmware version on your LeapPad Ultra: 1. Power on the LeapPad Ultra. 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child. 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 4. This will bring you to the Parent Set…
How can I sync MP3 music files to my LeapPad?
How do I add my own music files to the LeapPad1, LeapPad2 or LeapPad3? You can install your own personal music files using the MP3 player learning app that can be purchased and downloaded from the LeapFrog App Center. 1. To add your own MP3 files, purchase the MP3 player application from the App Center and wait…
