The LeapFrog Academy app on my LeapFrog Epic tablet stopped working.
If you already have the LeapFrog Academy App installed and it stopped working, please try the following : * On the Epic home screen, select the Parents icon. * Enter your Parent Lock Code. * Select App Manager. * Select LeapFrog Academy. * Select Uninstall. * At the top of App Manager, select the NOT INSTALLED…
On what devices can I access LeapFrog Academy™?
Q: On what devices can I access LeapFrog Academy™? A: LeapFrog Academy™ can be played on an iPad®, iPhone®, Amazon Fire®, most Android™ phones and tablets, LeapFrog Epic™ and Epic™ Academy Edition tablets, and Windows® or Apple® computers using a Wi-Fi connection. To play on an iPad® or iPhone®, download the…
LeapFrog Academy doesn’t play if I enable Restricted Websites on my iPhone or iPad.
On iOS 11 or earlier: * On your iPad or iPhone, force close LeapFrog Academy (see: for info on how to do this) * Open the iOS Settings app * Select “General” * Select “Restrictions” * If asked, enter your Restrictions Passcode * Under “Allowed Content,” select “Websites” * Select “Specific Websites Only”…
Can I play LeapFrog Academy™ without an Internet connection?
Q: Can I play LeapFrog Academy™ without an Internet connection? A: Yes, you can play a selection of games and books while your device is offline. To play while offline, first make sure that your child has selected at least one game or book as a “favorite.” To make something a favorite… · Make sure your de…
How do I cancel my LeapFrog Academy membership?
If your membership is paid through LeapFrog: 1. Select the Parents button in the top right corner of LeapFrog Academy™ 2. Select Parent Dashboard and enter your LeapFrog Academy™ password 3. On the Parent Dashboard screen, select My Account from the top navigation 4. Under Subscription & Billing, click Cancel sub…
Some LeapFrog Academy games don’t work on my iPad. I tap the screen, but the game doesn’t respond.
If your iPad is running iPad OS 13, LeapFrog Academy may be playing in the Safari browser. To fix this issue, make sure you are playing LeapFrog Academy in the iOS app. Please follow these instructions… * Log out of LeapFrog Academy * Go to Settings > Safari > Request Desktop Website * Change the “All Websites”…
Can LeapFrog Academy™ be played on an Android phone or tablet?
Q: Can LeapFrog Academy™ be played on an Android phone or tablet? A: LeapFrog Academy can be played on Android phones and tablets by downloading the LeapFrog Academy app from Google Play. Download Now LeapFrog Academy requires Android version 4.4.4 or later and a Wi-Fi connection. We recommend updating your p…
I would like to completely reset ALL of my child's progress in LeapFrog Academy™. Is this possible?
Q: I would like to completely reset ALL of my child's progress in LeapFrog Academy™. Is this possible? A: If you would like to completely reset your child's progress in LeapFrog Academy™, perform the following steps. NOTE: This will COMPLETELY RESET all learning progress and rewards for that child's profile. * …
I would like to completely reset ALL of my child's progress in LeapFrog Academy™. Is this possible?
Q: I would like to completely reset ALL of my child's progress in LeapFrog Academy™. Is this possible? A: If you would like to completely reset your child's progress in LeapFrog Academy™, perform the following steps. NOTE: This will COMPLETELY RESET all learning progress and rewards for that child's profile. …
What is the Parent Dashboard in LeapFrog Academy™ and how do I use it?
Q: What is the Parent Dashboard and how do I use it? A: The Parent Dashboard is an up-to-date view of your child's learning progress in LeapFrog Academy™. To view the Parent Dashboard, select the Parents button in the top-right corner of LeapFrog Academy™. Select Parent Dashboard and enter your LeapFrog …
