How do I edit my child's player name on LeapPad1 or LeapPad2?
Option 1: To edit your child's player name, press the Home Button with the Higher Volume button to enter the Parent Settings Menu. Select the Manage Profiles option. Select the name of the Profile you wish to change. Use the keyboard to edit the name of the profile and press the green button with the checkmar…
How do I connect my LeapPad1 or LeapPad2 to the computer?
You should allow up to 30 minutes for the setup process the first time you connect. (don’t worry…you can do other stuff while files are downloading). 1. Begin by installing LeapFrog Connect for LeapPad using the CD that came in the box or download it from leapfrog.com/connect. 2. If you haven’t already, insert batt…
LeapPad1, LeapPad2 or Leapster Explorer not recognized by my computer
LeapFrog Connect may be blocked by your firewall software. We have released an update for your device to help resolve this issue. In order to allow LeapFrog Connect to communicate with your device and install the update please follow these directions: 1) Unplug your LeapPad from the computer and turn it off. 2) Sim…
How do I factory reset my LeapPad tablet?
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior: * Download and install the LeapFrog Connect Application on your computer. * O…
How do I get rid of "Sneak Peeks" (trailers)?
To remove Sneak Peeks from LeapPad1 or LeapPad2, simultaneously press the Home Button with the Higher Volume button to enter the Parent Settings Menu. Once in the Parent Settings Menu switch the Sneak Peeks toggle to off. This will remove Sneak Peeks from Home Screen.
How do I see how many badges/tokens my child has?
For LeapPad1 and LeapPad2: From the Home Screen, tap on the child’s name or picture at the top of the screen. This will bring up the “About Me” Screen. Look for the "Badges" field, and this will contain the total number of badges earned for the current profile. For other LeapPad tablets and LeapFrog Epic you ca…
Why did my Apps disappear after the mandatory update?
1. Launch the LeapFrog Connect application, power on your handheld, and connect to the computer with the USB cable. 2. From the LeapFrog Connect home page, choose a player name on the Leapster Explorer, LeapsterGS, LeapPad, or LeapPad2 that has the missing app. 3. Click the On This LeapPad /Leapster Explorer tab in…
My child's game is too hard/too easy, how do I re-set the curricular level?
LeapPad1 and LeapPad2 have several ways of determining the right curricular level for your child. We start by looking at the child’s selected grade and use that to determine what level is most appropriate. Our games do not cover all possible curricular levels, so if your child’s grade is above or below the range co…
How can I sync MP3 music files to my LeapPad?
How do I add my own music files to the LeapPad1, LeapPad2 or LeapPad3? You can install your own personal music files using the MP3 player learning app that can be purchased and downloaded from the LeapFrog App Center. 1. To add your own MP3 files, purchase the MP3 player application from the App Center and wait…
Can I download an app to more than one device?
Yes, learning apps purchased in the App Center can be saved to five (5) LeapFrog compatible devices (LeapPad1, LeapPad2, LeapPad3, LeapPad Ultra, LeapPad Platinum, LeapFrog Epic, LeapsterGS, or Leapster Explorer) at a time as long as all five devices share a common parent account email address. Note: not all apps in…
