Crammer - How do I add the title, album, or artist information to my song?
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is You must add title, album, and artist information about your songs prior to importing them to LeapFrog Connect. If you want to delete the song and try this again, select the song with…
Error message "DRM license seems corrupt"
If this message appears during the first few seconds of a video app: In most cases this error this can be resolved by simply exiting out of the video and launching the video again while the Epic tablet is connected to Wi-Fi. If the error message persists, verify the Epic tablet has a Wi-Fi connection, then proceed …
What are micromods and how do they work with Leapster Explorer, Leapster GS and LeapPad?
Micromods let your child change or enhance his/her favorite Leapster Explorer, Leapster GS and LeapPad games. Micromods include new game music, character clothing, game modes, special moves, etc. Visit the Rewards tab in your LeapFrog Connect application to download micromods for games you own. Please note: Le…
How do I get the included apps that came with my LeapPad?
Your LeapPad comes preloaded with apps so your child can start playing as soon as you unpack it. You also get included apps available for download on our website: 1. Begin by installing LeapFrog Connect by downloading it from leapfrog.com/connect. 2. If you haven’t already, insert batteries and create player na…
Which games use skill selector and allow me to customize the curriculum?
Some LeapFrog Explorer games allow you to customize the curriculum by entering your child’s own spelling list or focusing the game on particular math problems. These games are available at retail and include: Spelling Games: Barbie Malibu Mysteries Wolverine & the X-Men Disney Tangled SpongeBob SquarePants Clam Pri…
LeapTV Pixar Pals plus! - Helpful Hints
Q: Why can't I move the onscreen cursor? A: First, ensure that you are pointing the light directly at the camera and are within 6 feet distance to the camera. Different lighting conditions can affect how well the camera can detect the colored light on the controller. There may be too much direct light either behi…
How long does it take for a purchased app or video to download to my LeapTV console?
Game apps and videos for LeapTV can be purchased from the LeapFrog App Center, accessible by clicking the App Center tab at the top of this page. Provided your LeapTV console is powered on and has a Wi-Fi or Ethernet connection to the internet, your purchased content will begin downloading within 5 minutes of your p…
LeapReader has no audio or distorted sound
Turn the LeapReader off and then back on again. If the LeapReader is still not working correctly, connect the LeapReader to the computer; once the LeapFrog Connect application opens, you should get a prompt to update your device. Select "update now" to update your software.If the LeapReader is still not working correc…
Why did all of the apps I purchased disappear?
Apps that are redeemed or purchased are linked to the Parent Account that made the purchase. You need to make sure of two things: 1. That you signed in using the Parent account that purchased the app you want to download. 2. That the handheld you are using is linked to the correct Parent Account. When you connect …
Tag Junior/LeapReader Junior not recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Make sure the LeapFrog Connect software plug-in for Tag Junior or LeapReader Junior is installed on your computer. You may find the free download at . With the Tag Junior or LeapReader Junior turned off, plug the Tag Junior/LeapReader Junior in to a USB port on the back of your computer. Does it automatically p…
