How can I get the best battery life out of my child's LeapPad1 tablet?
Both for safety reasons and best battery life, when replacing batteries, please use batteries of the same type. There are two battery positions in each battery compartment. All four batteries should be of the same type. - When installing batteries, please replace all four AA batteries at the same time with fresh ba…
Connecting to a public Wi-Fi network
Most public WiFi access at restaurants, airports, hotels, etc. require the user to agree to terms and conditions on the provider's website prior to accessing the internet. As the browser on the LeapPad3, LeapPad Ultra, LeapPad Platinum, or LeapPad Ultimate only allows pre-approved web pages to open, you will not b…
Freeing memory space on LeapPad3
There are two ways to free up memory on the LeapPad3. Videos taken with the LeapPad camera can consume considerable memory space on the device. To delete videos: 1. Tap the "My Stuff" icon on the LeapPad Home screen (this is the icon between the camera and the star in the toolbar). 2. On the "My Stuff" scre…
Why did my Apps disappear after the mandatory update?
1. Launch the LeapFrog Connect application, power on your handheld, and connect to the computer with the USB cable. 2. From the LeapFrog Connect home page, choose a player name on the Leapster Explorer, LeapsterGS, LeapPad, or LeapPad2 that has the missing app. 3. Click the On This LeapPad /Leapster Explorer tab in…
Why did all of the apps I purchased disappear?
Apps that are redeemed or purchased are linked to the Parent Account that made the purchase. You need to make sure of two things: 1. That you signed in using the Parent account that purchased the app you want to download. 2. That the handheld you are using is linked to the correct Parent Account. When you connect …
How do I transfer an app from one device to another?
Purchased apps can be installed on up to five (5) LeapFrog compatible devices at a time (LeapFrog Epic, LeapPad1, LeapPad2, LeapPad Ultra, LeapPad Platinum, Leapster Explorer, or LeapsterGS). Note, not all apps are compatible with all platforms. On Wi-Fi tablets, apps can be managed using the App Manager/Content m…
LeapPad1 or LeapPad2 screen not responding to stylus
If the LeapPad screen is not responding correctly to the stylus pen, your screen may need to be calibrated. To calibrate the screen: 1) Power on your LeapPad. 2) Simultaneously hold down the Home button and volume up button. This will bring you to the Parent Settings menu. 3) On the Parent Settings menu, …
What does the star next to a wifi network name mean?
This article applies to LeapPad Ultra and LeapPad3. The star next to the wifi network name means you have successfully connected to this network and the LeapPad3 or LeapPad Ultra has saved the sign in credentials for this network. Next time you are within range of this network, the LeapPad can automatically conne…
How can I get LeapSearch?
LeapSearch comes preloaded on the LeapPad Ultra, LeapPad Platinum and LeapPad 3 devices, as well as the LeapFrog Epic tablet.
Imagicard Paw Patrol: To the Rescue - Helpful Hints
Q: What is the object of the game? A: The goal of the game is to drive around town, assist people who need help and earn all 34 mission badges. Q: How do I scan a card? A: When you see the live feed video image on your screen, place the requested card in full view. Hold your LeapPad for a moment until the…
