What do the lights on my Mind Station® or LeapLink® connector mean?
The indicator lights on your Mind Station or LeapLink connector tell you what state the connector is in. If you have a USB Mind Station connector (green and red lights above the leaping frog), refer to this chart: Light indicators Mind Station Connector State No lights Mind Station connector off Red…
How do I transfer files from my LeapPad Academy or Epic tablet to a computer?
Photos, music, and videos may be transferred back and forth between the LeapFrog Epic tablet and a computer. Note that apps cannot be transferred between the tablet and a computer. For Windows computers, this will be a plug and play experience. For Mac computers, you will need to download and install Google's …
LeapReader not charging when connected to computer
Q: I have connected my LeapReader to the computer via a USB cord to charge it, but the battery light on the side of the pen (next to the USB port) is not on. Does this mean it is not charging? A: Yes, if the battery light on the side of the device next to the USB port is not lit in a yellow-orange color, the L…
Tag, Didj or Leapster2 connected to computer not being recognized
Note: The products referred to in this FAQ have been discontinued for several years and are no longer supported. The LeapFrog Connect software for these products is offered as-is. Please check each of the following: 1) In order for your device to communicate with your computer, you must first insert the CD that …
My Own Story Time Pad is connected to my computer and turned on, but LeapFrog Connect doesn't show it as connected. Why?
Your toy may have been ejected by LeapFrog Connect. Make sure it is connected using the included USB cable, then turn the toy off and on again.
My LeapStart is not recognized by computer, what should I do?
If your computer is not recognizing the LeapStart when connected to your computer, please see the suggestions below to successfully connect your device. * The LeapStart is sensitive to battery levels when connecting to your computer. Installing fresh high quality batteries into your LeapStart is recommended. * Ple…
Do I need to connect My Own Leaptop to the computer to use it?
Please Note: There are two versions of the My Own Leaptop. The original version connected to your computer via USB cable for customization. The product and software for this version has been discontinued in 2018 and is no longer supported. The 2013 version of My Own LeapTop does not connect to the computer. …
How do I get more treats and shampoo for my Leapster Explorer pet if I can't connect to a computer?
In Pet Pad, if players run out of treats and/or shampoo and then don't connect for more than 3 days, 1 bottle of shampoo and 5 treats will appear in their inventory. If there is existing inventory, however, none will be added.
My LeapStory is connected to my computer and powered on, but nothing happens. What should I do?
First make sure you install the LeapStory application found at leapfrog.com/connect . Windows: Open the file that is downloaded and it will install the LeapStory application. Mac: Open the file that is downloaded and drag the “LeapFrog LeapStory” app icon into the “Applications” folder. * When the application …
Can I connect LeapMove to a computer to play the games?
No, LeapMove must be connected to a TV using the included HDMI cable.
