Getting audio for Tag book purchased separately
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Step 1: To Download the audio file you must have the LeapFrog Connect Application for the Tag Reader installed. If you do not have the application Click Here. Step 2: Launch th…
How do I unlock Tag e-Books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag e-Book are free when your child plays with the print version of certain Tag book. Just follow these steps: 1. Purchase the print version of one of the books listed below at …
Tag Reader and LeapReader Junior/Tag Junior compatibility
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Q: Will my LeapReader Junior/Tag Junior work with Tag Reading system books? Will my Tag Reading system work with LeapReader Junior/Tag Junior books? A: The Tag Reading System…
Tag Reader error 13, 14, 15, 24 and/or 33
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. These messages indicate a serious error occurred on the Tag Reader. We have a special utility program that may be able to correct the error in certain cases. If running the be…
Tag Reader Not Recognized - Updating the Driver - Windows XP
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows XP With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; pl…
Tag Reader/Tag Junior not recognized by Mac
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Please be sure you are signed into your computer's admin account and connected to a USB port directly on the computer, not a port on the keyboard, monitor or USB hub. Make sure yo…
Tag Reader error "Some audio files cannot be found"
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Updating the firmware on the Tag Reader should resolve this issue. 1. Launch the LeapFrog Connect application 2. Power on and plug in the Tag Reader 3. On Tag Home page of Le…
Tag Reader Not Recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows 7, 8, 10 or Vista With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device i…
Tag Reader not reading downloaded audio
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Be sure you have selected the correct country on the Audio Downloads page. This should be the country where the book was purchased. To change the country settings please see pict…
Tag Junior/LeapReader Junior not recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Make sure the LeapFrog Connect software plug-in for Tag Junior or LeapReader Junior is installed on your computer. You may find the free download at . With the Tag Junior or LeapReader Junior turned off, plug the Tag Junior/LeapReader Junior in to a USB port on the back of your computer. Does it automatically p…
