My LeapPad shuts off by itself, Why?
The LeapPad device will shut down due to inactivity. Depending on if the game is paused or if you are connected via USB cable to your computer, the time can vary. This time can range from 4 to 7 minutes before the unit will shut down.
How does automatic leveling work in Leapster Explorer and LeapPad games?
The Leapster Explorer and LeapPad handhelds adjust the learning level to match each the child's skills and then remembers the child's curricular progress from game to game. For example, if a child successfully adds sums up to 10 on one game, other games will automatically start the child at the same level or higher…
Difficulty with customized spelling list on LeapPad
Q: After creating a customized spelling list for a LeapPad or Leapster Explorer game, it is not working properly in the game. A: 1. Sync your device to the LeapFrog Connect application 2 Sign into the player profile where you created the custom list 3. Go to Skill Selector 4. Click 'Create a Spelling List' …
Does “buying” treats and shampoo for LeapPad or Leapster Explorer cost money?
No. The treats and shampoo for the Leapster Explorer or LeapPad pet do not cost anything. Visit the Rewards tab in your LeapForg Connect application and you can download free treats and shampoo daily.
LeapPad & Leapster Explorer require a high speed internet connection
Because LeapPad and Leapster Explorer require the download of large files from the web, they require a high speed internet connection. We consider high-speed internet to be Cable, DSL or T1 connection. Due to latency inherent in 3G and satellite internet connections, we do not support these connections even if…
Connecting Leapster Explorer or LeapPad to more than 1 computer?
Yes, you can download the LeapFrog Connect application and connect your Leapster Explorer or LeapPad handheld to more than one computer. Please be aware : that in order to access your child's Leaplets, rewards, and Learning Path info, you will need to sign in using the same LeapFrog Parent Account on each computer.…
Where do my child’s photos/stories show up when I connect the LeapPad to my computer?
Your child’s photos, stories, and art work can all be found in the Creativity Gallery inside the LeapFrog Connect Application. To get to the Creativity Gallery: 1. Connect the LeapPad to your computer. A popup will appear asking if you would like to upload content to your Gallery. 2. Click Yes, then click the Crea…
LeapPad Ultra not responding correctly to touch
Unique to LeapPad Ultra, the bigger 7-inch high-resolution screen is designed with an optical touch screen to optimize children's learn to write experience using a stylus. Optical touch screens are more sensitive to reading gentle touch points, therefore, while it reads your child's handwriting more precisely, it w…
Are game cartridges compatible between LeapPad and LeapTV?
No. As LeapPad game cartridges are designed for touchscreen play on a 5" or 7" tablet and LeapTV game cartridges are designed for joystick or camera play on a large screen television, there is no compatibility between the two platforms.
Why are apps I purchased not appearing in my order history?
LeapFrog transitioned platforms for our app sales in March of 2015. While this will have no impact on your ability to download and sync apps, it may affect how your order history is displayed. Apps purchased on the LeapFrog website or via Wi-Fi on the LeapPad3 App Center will be visible in the website Order History.…
