How do I install a previously purchased app on the LeapPad3?
Once you have confirmed you have a Wi-Fi connection on the LeapPad3, follow these steps: 1. At the bottom of the LeapPad3 "Sign In" screen, click the blue icon of a parent and child 2. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 3. This will bring you to …
Freeing memory space on LeapPad3
There are two ways to free up memory on the LeapPad3. Videos taken with the LeapPad camera can consume considerable memory space on the device. To delete videos: 1. Tap the "My Stuff" icon on the LeapPad Home screen (this is the icon between the camera and the star in the toolbar). 2. On the "My Stuff" scre…
How do I get the included apps that came with my LeapPad?
Your LeapPad comes preloaded with apps so your child can start playing as soon as you unpack it. You also get included apps available for download on our website: 1. Begin by installing LeapFrog Connect by downloading it from leapfrog.com/connect. 2. If you haven’t already, insert batteries and create player na…
Are Skype, Hulu, Netflix, or other apps available on the LeapTV system?
The LeapTV system allows access to over 100 games and videos available on the LeapTV App Center online (available December 2014). It does not support access to other games, videos, or apps, such as Netflix, Hulu, or other third party apps.
Can I use the LeapFrog Connect application to register LeapPad3 or LeapPad Platinum and download my starter app?
No. For LeapPad3 or LeapPad Platinum, initial registration and the starter app download are available by Wi-Fi only. Once you have completed product registration the LeapFrog Connect application may be used to purchase and sync additional apps, upload photos and videos taken with the LeapPad camera, and to sync…
How do I remove apps from my LeapPad or Leapster Explorer to free up space?
If you want to add new content to your LeapPad or Leapster Explorer but you’re running out of space, remove some apps to make room. Here’s how: 1. With your LeapPad or Leapster Explorer connected, choose a player name on the LeapFrog Connect home screen to enter the device view. 2. Click the "On This LeapPad" …
Why is the app I purchased taking a long time to download to my LeapTV console?
Any download in progress will automatically pause when you are playing a game cartridge or downloaded app on the LeapTV console. If you have a download that has been taking a long time to complete, try leaving the LeapTV console powered on after your child is done playing. To prevent the console from automatic…
Navigating the LeapFrog Epic Kid's interface
The LeapFrog Epic tablet features a first-of-its kind customizable, interactive, playable home screen. Basic Navigation: * Swipe left or right to explorer Leap City. * Swipe up on arrow at the bottom of the screen to view all apps. * New apps will show a star underneath until they are launched the first time…
App Center: What payment method can I pay with?
We can only accept credit cards from the US, Canada, UK, Australia and New Zealand. In Ireland and other countries, PayPal or App Center Download Cards are accepted. If you have an account balance in your LeapFrog account, your balance will be used before your credit card is charged. For example, if your purch…
Can I get a refund for my App Center account balance?
We are not able to refund the balance that remains in your App Center account once you have loaded your App Center download card. If you cannot find an application that you would like to purchase with your remaining balance, you can purchase an application for a higher price and pay the difference using a credit …
