Freeing memory space on LeapPad Ultra
There are two ways to free up memory on the LeapPad Ultra. Videos taken with the LeapPad camera can consume considerable memory space on the device. To delete videos: 1. Tap the "My Stuff" icon on the LeapPad Home screen (this is the icon between the camera and the cartridge indicator in the toolbar). 2. On the "…
How do I fix the date setting on the LeapPad Ultra?
The LeapPad Ultra syncs to GMT date and time the first time you connect to the internet via Wi-Fi. Depending on what time zone you are in and what time it was the first time you set up the LeapPad Ultra, the date may be off a day for several hours a day. This can be corrected with the following steps while conne…
Can my child search the internet with LeapPad3, LeapPad Platinum or LeapPad Ultra?
To cater to early and non-readers, and provide a rich and rewarding experience, LeapSearch™ was designed to support the way that kids explore - providing engaging options through featured content and categorical browsing. This type of exploration, combined with the ability to favorite content, gives kids greater cont…
How do I factory reset my LeapPad Academy or Epic tablet?
To factory reset your LeapPad Academy or Epic tablet (you do not need the Parent Lock Code): * Start with the LeapPad Academy tablet powered off. * Hold the power button and the volume up button at the same time until you see a LeapFrog System Recovery Screen * Using the volume buttons, please select the “ wipe…
Changing the Parent Lock code on LeapPad
Note, the below screen shots are from a LeapPad Ultra. The steps are virtually identical on LeapPad3, LeapPad Platinum, and LeapPad Ultimate, though the screen appearance will be slightly different. 1. Power on the LeapPad 2. At the bottom of the "Sign In/Welcome" screen, tap the icon of a parent and child: …
Are game apps compatible between LeapPad and LeapTV?
No. As LeapPad game apps are designed for touchscreen play on a 5" or 7" tablet and LeapTV game apps are designed for use with LeapTV's transforming controller on a large screen television, there is no game compatibility between the two platforms. However, many videos are compatible between LeapPad and LeapTV. I…
Can I download an app to more than one device?
Yes, learning apps purchased in the App Center can be saved to five (5) LeapFrog compatible devices (LeapPad1, LeapPad2, LeapPad3, LeapPad Ultra, LeapPad Platinum, LeapFrog Epic, LeapsterGS, or Leapster Explorer) at a time as long as all five devices share a common parent account email address. Note: not all apps in…
How do I remove apps from my LeapPad or Leapster Explorer to free up space?
If you want to add new content to your LeapPad or Leapster Explorer but you’re running out of space, remove some apps to make room. Here’s how: 1. With your LeapPad or Leapster Explorer connected, choose a player name on the LeapFrog Connect home screen to enter the device view. 2. Click the "On This LeapPad" …
Is the LeapFrog Epic tablet compatible with LeapPad tablets?
The LeapFrog Epic is an Android based tablet which is not intended to be fully compatible with LeapPad tablets. The LeapFrog Epic tablet does feature compatibility to hundreds of the most popular LeapFrog apps. If you previously purchased apps for a LeapPad, check the product description page for that app in the …
My LeapPad Academy tablet is not charging, what should I do?
The charging port on the LeapPad Academy will have room to wiggle. This is as designed. If you are having difficulties charging the device, you need to make sure that you allow the LeapPad to sit securely to properly charge. Please ensure that you charge the unit to a powered outlet on the wall for at least 4-6 hou…
