How can I get LeapSearch?
LeapSearch comes preloaded on the LeapPad Ultra, LeapPad Platinum and LeapPad 3 devices, as well as the LeapFrog Epic tablet.
What is the warranty for LeapPad Tablet?
Warranty Information: LeapPad1, LeapPad2, LeapPad3, LeapPad Platinum and LeapPad Ultra tablet purchased at retail The LeapFrog LeapPad Explorer learning tablet is warranted only to the original purchaser for a period of twelve months from the original purchase date, under normal use and service, against defective wor…
Blocking access to LeapSearch on LeapPad
Note, the below screen shots are from a LeapPad Ultra. The same steps apply to LeapPad3 or LeapPad Platinum. 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter …
Can I download an app to more than one device?
Yes, learning apps purchased in the App Center can be saved to five (5) LeapFrog compatible devices (LeapPad1, LeapPad2, LeapPad3, LeapPad Ultra, LeapPad Platinum, LeapFrog Epic, LeapsterGS, or Leapster Explorer) at a time as long as all five devices share a common parent account email address. Note: not all apps in…
How do I transfer an app from one device to another?
Purchased apps can be installed on up to five (5) LeapFrog compatible devices at a time (LeapFrog Epic, LeapPad1, LeapPad2, LeapPad Ultra, LeapPad Platinum, Leapster Explorer, or LeapsterGS). Note, not all apps are compatible with all platforms. On Wi-Fi tablets, apps can be managed using the App Manager/Content m…
LeapFrog Connect indicating memory is full on LeapPad
While syncing to the LeapFrog Connect application, if you receive a message the sync cannot complete because the memory is full on the LeapPad, you should be able to remove apps to free up space. If you are experiencing difficulty freeing up space, please try the following: 1. Go to the "On This LeapPad" tab in Lea…
Can I use the Leapster or Didj AC adapter with the Leapster Explorer, Leapster GS, or LeapPad1 or LeapPad2?
Yes. The Leapster or Didj AC adapter is fully compatible with Leapster Explorer, LeapsterGS Explorer and the LeapPad1 and LeapPad2 tablets. Note: The AC adapter for the LeapReader, LeapPad3, LeapPad Ultra and LeapPad Platinum is not compatible with the above devices.
Difficulty syncing LeapPad or Leapster Explorer
Q: I have Kaspersky Anti-Virus on my computer and am having difficulty syncing my device . What might be causing this problem? A: If you have Kaspersky Security on your computer, you will need to add exceptions to your security software so it will not interfere with the LeapPad, LeapPad2, LeapPad3, LeapPad U…
