Difficulty setting up LeapTV Wi-Fi
Your LeapTV should easily establish a Wi-Fi connection with most Wi-Fi routers. Here are some scenarios where you may experience difficulty: 1. If your home network is using a hidden SSID (SSID is the broadcast name of the Wi-Fi router), it will not appear as an available network in the LeapTV's wireless settings men…
An app or game cartridge is crashing on my LeapTV, how can I fix this?
If an app or game cartridge is crashing, please confirm your LeapTV console has the latest firmware version installed. If your LeapTV firmware version is not current, an internet connection will be required to install an update. To check the firmware version on the LeapTV console: 1. Power on the LeapTV consol…
Static, scratchy, or no sound using LeapTV with a Sony television
Please try the following: 1. Verify the volume is turned up on your television. 2. Verify the HDMi cable from the LeapTV is securely plugged in to the HDMI port on your TV. 3. While the TV remains on, power off the LeapTV console, then power the console back on. 4. Verify the sound output on your TV is set to T…
LeapTV Letter Factory Adventures - Helpful Hints
Q: How do I start playing the game? A: There are several ways to select the "Railway" option on the main menu: Pointer Mode - Auto Select Point the light directly at your LeapTV camera until you see your cursor on screen. Place the cursor on the "Railway" screen and hold it steady for three seconds to auto select …
No sound when using LeapTV
Please try the following: 1. Verify the volume is turned up on your television. 2. Verify the HDMi cable from the LeapTV is securely plugged in to the HDMI port on your TV. 3. While the TV remains on, power off the LeapTV console, then power the console back on. 4. Verify the sound output on your TV is se…
LeapTV cartridge not recognized by console
With the LeapTV console powered on, gently push the game cartridge all the way into the cartridge slot until you feel it engage and see the game title pop up on your TV screen. When properly inserted, the end of the cartridge will not be flush with top of the cartridge slot, but will be approximately 3 millimeters…
How can I purchase apps for LeapTV?
Apps for LeapTV may be purchased from the LeapFrog App Center using your computer, tablet or smartphone. The LeapFrog App Center is located at To view only LeapTV compatible apps in the App Center, use the "Filter By" feature to select LeapTV apps only: After adding apps to your shopping cart, you will be ask…
Why is the app I purchased taking a long time to download to my LeapTV console?
Any download in progress will automatically pause when you are playing a game cartridge or downloaded app on the LeapTV console. If you have a download that has been taking a long time to complete, try leaving the LeapTV console powered on after your child is done playing. To prevent the console from automatic…
Are game apps compatible between LeapPad and LeapTV?
No. As LeapPad game apps are designed for touchscreen play on a 5" or 7" tablet and LeapTV game apps are designed for use with LeapTV's transforming controller on a large screen television, there is no game compatibility between the two platforms. However, many videos are compatible between LeapPad and LeapTV. I…
LeapTV DoodleCraft - Helpful Hints
Q: How can I play with a friend? A: It's fun to draw with a friend! Once you have a second controller, sync it from the LeapTV Home Menu by pressing the Home and Hint button at the same time then pressing the sync button on the LeapTV console. Once your second controller is synced, enter DoodleCraft and select the …
