LeapPad3 only shows blue dots at the bottom of screen
If the LeapPad3 boots up to a screen that looks like this: These steps should correct the issue: 1. Launch the LeapFrog Connect application on your computer (If LeapFrog Connect for LeapPad is not installed on your computer, it may downloaded at ). 2. Put the LeapPad into "connection needed" mode by simultaneo…
LeapPad3 stuck on LeapFrog logo screen
1. On your PC or Mac, download and install the LeapFrog Connect application for LeapPad from 2. Launch the LeapFrog Connect application on your computer. 3. Power on the LeapPad3 while simultaneously holding down the Right D-Pad and Home buttons: 4. As you power up the LeapPad3 while holding down these b…
Creating a new profile on LeapPad3 or LeapPad Ultra
The below screen shots are from a LeapPad Ultra. The same steps may also apply to LeapPad3. You can manage all profile information from the Profile Manager in Parent Settings. To add an additional player profile: 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the blue icon of a parent…
How do I install a previously purchased app on the LeapPad3?
Once you have confirmed you have a Wi-Fi connection on the LeapPad3, follow these steps: 1. At the bottom of the LeapPad3 "Sign In" screen, click the blue icon of a parent and child 2. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 3. This will bring you to …
Forgot Parent Lock code on LeapPad3 or LeapPad Ultra
If you forgot the four digit parent lock code you set up for the LeapPad3 or LeapPad Ultra, you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to 2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page. 3. Sign in …
Removing Sneak Peeks from LeapPad3
To remove the Sneak Peeks icon from the LeapPad3: 1. Power on the LeapPad3 2. Go to the parent settings menu by tapping the icon of the child & parent on the sign in page, then entering your 4 digit parent lock code 3. In the Parent Settings menu, tap on the "Profiles" icon 4. Tap "Edit" next to your ch…
Accessible web content on LeapPad3, LeapPad Platinum, LeapPad Ultra, and LeapPad Ultimate
LeapPad3, Leapad Platinum, LeapPad Ultra, and LeapPad Ultimate offer LeapSearch, which includes over 1,000 hand-selected fun and engaging pieces of content, including videos, images, games and web pages, that are 100% kid-appropriate. Every content experience your child will encounter with LeapPad has been approved…
Freeing memory space on LeapPad3
There are two ways to free up memory on the LeapPad3. Videos taken with the LeapPad camera can consume considerable memory space on the device. To delete videos: 1. Tap the "My Stuff" icon on the LeapPad Home screen (this is the icon between the camera and the star in the toolbar). 2. On the "My Stuff" scre…
LeapPad is not charging
If your LeapPad does not appear to charge when plugged into the wall adapter, you will first want to verify whether the issue is with the power adapter or the LeapPad. When plugged in and charging, the charging indicator light on the LeapPad should glow yellow/orange. On the LeapPad Platinum and LeapPad Ultra, th…
What are micromods and how do they work with Leapster Explorer, Leapster GS and LeapPad?
Micromods let your child change or enhance his/her favorite Leapster Explorer, Leapster GS and LeapPad games. Micromods include new game music, character clothing, game modes, special moves, etc. Visit the Rewards tab in your LeapFrog Connect application to download micromods for games you own. Please note: Le…
