Difficulty with customized spelling list on LeapPad
Q: After creating a customized spelling list for a LeapPad or Leapster Explorer game, it is not working properly in the game. A: 1. Sync your device to the LeapFrog Connect application 2 Sign into the player profile where you created the custom list 3. Go to Skill Selector 4. Click 'Create a Spelling List' …
Leapster Explorer Charging Station not working
To properly recharge the battery pack: 1) Insert the battery pack into the Leapster Explorer handheld and tigthten the screw to secure the battery pack to the handheld. 2) With the Leapster Explorer powered off, place the handheld onto the recharging base. 3) Make sure the green lights on both sides of the bas…
Does “buying” treats and shampoo for LeapPad or Leapster Explorer cost money?
No. The treats and shampoo for the Leapster Explorer or LeapPad pet do not cost anything. Visit the Rewards tab in your LeapForg Connect application and you can download free treats and shampoo daily.
Error Message 23 on Mac
You should be able to correct the problem by deleting the LeapFrogConnect.pid file located at this location:
My TV is displaying a "No signal" error
First, verify the LeapTV console is powered on and is correctly connected to an HDMI port on your television. Your television remote should have a button labeled Input, Source , or TV/Video . Press this button to change inputs on your television until you see the LeapTV Home screen or LeapFrog logo on your televis…
What is the maximum distance my child can be from the TV?
For pointer and motion play, the pointer and motion detection is done by the LeapTV camera, not the controller or television screen. Your child should be no more than six (6) feet from the camera for motion or pointer play. For classic controller play, a Bluetooth connection between the controller and console is…
TV does not have an HDMI port
LeapTV should only be used with televisions that have an HDMI input, and the supplied HDMI cord should be used for the connection from the LeapTV console to your television.
I have an App Center Download Card. Where can I use it?
Your App Center Card is the ticket to downloading new and exciting eBooks, videos, apps and more in the LeapFrog App Center. To redeem a code in the LeapFrog App Center, click the “Redeem Now” button if accessing the App Center via our website or LeapFrog Connect, or tap the “Redeem Code” option if accessing the App…
Getting included content for LeapReader
Download the LeapFrog Connect Application for LeapReader at; it will walk you through the setup process for your LeapReader, including downloading your included content.
How do I set up Wi-Fi if I initially skipped Wi-Fi setup?
To set up or change your Wi-Fi settings, please follow these steps: 1. Power on the LeapTV console. 2. Use your television remote to select the proper input to display LeapTV on your television screen. 3. Use the LeapTV controller to navigate to the Parent Settings gear on the LeapTV Home page, then press the "A" …
