Forgot Parent Lock code on LeapPad
If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra, LeapPad Platinum, or LeapPad Ultimate you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to 2. Click "Log In/Register" (or "My Account" if already signed in) on t…
Can LeapFrog Academy™ be played on an Android phone or tablet?
Q: Can LeapFrog Academy™ be played on an Android phone or tablet? A: LeapFrog Academy can be played on Android phones and tablets by downloading the LeapFrog Academy app from Google Play. Download Now LeapFrog Academy requires Android version 4.4.4 or later and a Wi-Fi connection. We recommend updating your p…
Will my Tag Reader read the LeapReader books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag Reader will work with most LeapReader books, excluding those in the LeapReader Read & Write series and the LeapReader Paw Patrol book.
Message saying Tag Reader is full
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. T here is a storage limit for audio on your Tag Reader. Once you have reached that limit, you will have to remove one title to be able to add another.
“American English” vs. “Queens’ English" in Tag library.
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. If you changed your country setting and downloaded the same audio file title before and after the change, you might see two identical copies of the title in the Library box with t…
Tag Reader not reading downloaded audio
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Be sure you have selected the correct country on the Audio Downloads page. This should be the country where the book was purchased. To change the country settings please see pict…
Crammer translate button adds (fem) or (masc) onto my Spanish words
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is Q: When I use the Translate button in the Spanish flash cards it adds (fem) or (masc) onto my Spanish words. What does that mean? Can I remove it? A: Spanish nouns and adjectiv…
How do I delete a player profile from my Leapster2?
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. You can only delete a name when all three name slots are filled. To delete a player profile, go to the player profile screen and press and continue to hold down the following button…
Will my Leapster cartridges work with Leapster2 and Lmax?
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Yes, the three platforms are fully compatible. Leapster2 game cartridges will work with Leapster (2003 version) and L-Max and vice versa. Please Note: Only game cartridges labele…
Changing country setting on Leapster2
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. On the North America version of Leapster2 only, the country setting may be changed between US and Canada. To change the country setting: 1) Turn the Leapster2 on. 2) When the sign…
