Is the LeapFrog Epic tablet compatible with LeapPad tablets?
The LeapFrog Epic is an Android based tablet which is not intended to be fully compatible with LeapPad tablets. The LeapFrog Epic tablet does feature compatibility to hundreds of the most popular LeapFrog apps. If you previously purchased apps for a LeapPad, check the product description page for that app in the …
How do I transfer files from my LeapPad Academy or Epic tablet to a computer?
Photos, music, and videos may be transferred back and forth between the LeapFrog Epic tablet and a computer. Note that apps cannot be transferred between the tablet and a computer. For Windows computers, this will be a plug and play experience. For Mac computers, you will need to download and install Google's …
My USB cable accidentally detached while I was using LeapFrog Connect and now RockIt Twist won’t connect to LeapFrog Connect
* First, disconnect the device and make sure it is off. * Quit LeapFrog Connect software and then relaunch it. * Power on the device and connect it to your computer. * If reconnecting is unsuccessful, please disconnect the device and restart your computer. * Relaunch LeapFrog Connect, and try again.
What is LeapFrog Connect for LeapMove?
LeapFrog Connect is a Windows and Mac application to help parents update their LeapMove device, add more games, and manage parent settings. For the current system requirements, please see the FAQ: What are the System Requirements for the LeapFrog Connect Application? Device Updates When there are updates to…
I'm missing parts from my LeapFrog Toy, can I buy parts from LeapFrog?
While LeapFrog does not sell parts, Our Customer Service Team carries select replacement parts for our most recent products. To see if we have a replacement part in stock for your toy, please contact us by choosing one of the options below. Hours: Monday - Friday: 7 AM - 4 PM Central Phone: 1-800-701-5327 E…
How do I cancel my LeapFrog Academy membership?
If your membership is paid through LeapFrog: 1. Select the Parents button in the top right corner of LeapFrog Academy™ 2. Select Parent Dashboard and enter your LeapFrog Academy™ password 3. On the Parent Dashboard screen, select My Account from the top navigation 4. Under Subscription & Billing, click Cancel sub…
Can I play LeapFrog Academy™ without an Internet connection?
Q: Can I play LeapFrog Academy™ without an Internet connection? A: Yes, you can play a selection of games and books while your device is offline. To play while offline, first make sure that your child has selected at least one game or book as a “favorite.” To make something a favorite… · Make sure your de…
Some LeapFrog Academy games don’t work on my iPad. I tap the screen, but the game doesn’t respond.
If your iPad is running iPad OS 13, LeapFrog Academy may be playing in the Safari browser. To fix this issue, make sure you are playing LeapFrog Academy in the iOS app. Please follow these instructions… * Log out of LeapFrog Academy * Go to Settings > Safari > Request Desktop Website * Change the “All Websites”…
LeapPad1 stuck on LeapFrog logo screen
This issue could be either software or hardware related. When the LeapPad does not proceed past the LeapFrog logo screen due to a software issue, this can be corrected by the LeapFrog Connect application with the below steps. 1) Begin with the LeapPad powered off and the LeapFrog Connect application running on your…
LeapStart not recognized by Mac OS 26
MacOS 26 * Device Not Recognized When Connecting * Applicable to: LeapStart, LeapMove, Magic Adventures Globe After installing LeapFrog Connect , if you are seeing an error such as "The disk you attached was not readable by this computer", please follow these instructions. Step 1 Unplug the LeapFrog device an…
