Managing Parent Settings for LeapMove
There are multiple advance settings available to manage your LeapMove Device. To access these settings, first install LeapFrog Connect at leapfrog.com/connect and connect your LeapMove device. After signing in with your LeapFrog Parent Account, click the "Settings" tab at the top of the screen. Manage Pro…
How do I factory reset my LeapPad tablet?
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior: * Download and install the LeapFrog Connect Application on your computer. * O…
How do I install audio files on my LeapStart?
When you purchase a book for the LeapStart, you will need to load the companion audio file for that book onto the LeapStart player. To do this: 1. On your PC or Mac, download and install the LeapFrog Connect application for LeapStart from 2. Launch the LeapFrog Connect application on your computer. 3. Tou…
How do I get expansion content (i.e. Adventure Packs)?
* Go to leapfrog.com/connect , and download the Magic Adventures Globe version of LeapFrog Connect. * After installation, connect your globe to your computer via the supplied USB cable. * After it powers on and is successfully recognized in the LeapFrog Connect application, you can browse available expansion cont…
How do I get new games and pets for my RockIt Twist?
First, purchase a RockIt Twist Game Pack from a participating retailer. * Go to leapfrog.com/connect on your PC or Mac and download the installer for the RockIt Twist application * Run the installer and follow all steps to install LeapFrog Connect for RockIt Twist * In LeapFrog Connect, connect your RockIt Twis…
Tag Reader Not Recognized - Updating the Driver - Windows XP
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows XP With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; pl…
How do I unlock Tag e-Books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag e-Book are free when your child plays with the print version of certain Tag book. Just follow these steps: 1. Purchase the print version of one of the books listed below at …
Crammer - How do I add the title, album, or artist information to my song?
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is You must add title, album, and artist information about your songs prior to importing them to LeapFrog Connect. If you want to delete the song and try this again, select the song with…
Why does Didj shut down when a cartridge is inserted?
Note: The Didj was last sold in 2010 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Game cartridges should be inserted when the Didj is powered off. It is correct functionality for your Didj to power off if a cartridge is inserted while the handheld is on. If you are …
Leapster2 not recognizing SD card
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. There were two versions of Leapster2, one version had two free built in games and no SD card (SD card must be purchased separately) , the other had one free built in game, and incl…
