How do I find content for my age in LeapFrog Academy™?
Q: How do I find content for my age? A: Content presented in both the catalog menu and Learning Adventures is based on the age entered when a child profile is set up. You can also choose a different age on the catalog menu by clicking on the age filter in the top left. The age is always reset to the profile age …
Where will I find books, videos, games, and more in LeapFrog Academy™?
Q: Where will I find books, videos, games, and more? A:You can access content from three places: 1) Select a content category on the home menu to go to the catalog menu. There you can filter for content type and learning area 2) You can also access the catalog menu directly from each of the six Curricular Learni…
How do I find my favorite games, puzzles, etc in LeapFrog Academy™?
Q: How do I find my favorite games, puzzles, etc? A: You can access your favorites from three places: 1) From the big heart on the favorites island in My World 2) From the favorites heart icon in the home menu 3) From the favorites heart icon in the catalog menu
How can I change my pet in LeapFrog Academy™?
Q: How can I change my pet? A: Tap on the tent and use the arrows on the left to scroll down to the pet button. Then choose your pet.
Where did the collection piece I just earned in LeapFrog Academy™ go?
Q: Where did the collection piece I just earned go? A: When you choose a piece for your current collection as a present, the new piece will fly into the treasure chest located on the left side of My World. You can tap on the treasure chest to see how many pieces you have collected and how many are left to collect.
How do I earn marbles in LeapFrog Academy™?
Q: How do I earn marbles? A: Daily―Log-in daily to get free marbles. Hidden―Explore around My World to find hidden marbles. Learning Adventure―Complete activities and lessons in Learning Adventure. Catalog view―Complete an activity from the catalog menu.
How do I change my character's appearance in LeapFrog Academy™?
Q: How do I change my character's appearance? A: Tap on the tent in My World to open the character customization screen.
Tag Reader Not Recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows 7, 8, 10 or Vista With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device i…
Tag Reader error 13, 14, 15, 24 and/or 33
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. These messages indicate a serious error occurred on the Tag Reader. We have a special utility program that may be able to correct the error in certain cases. If running the be…
Tag, Didj or Leapster2 connected to computer not being recognized
Note: The products referred to in this FAQ have been discontinued for several years and are no longer supported. The LeapFrog Connect software for these products is offered as-is. Please check each of the following: 1) In order for your device to communicate with your computer, you must first insert the CD that …
