You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
LeapFrog Customer Support
Skip to content
Knowledge Base
Menu
Knowledge Base
How can we help you?
Top Articles
How do I personalize My Pal Scout/Violet?
The edges of the TV screen are cut off, how can I fix this?
My LeapStart is not recognized by computer, what should I do?
Forgot Parent Lock code on LeapPad
How do I install audio files on my LeapStart?
I forgot the Parent Lock code on my LeapPad Academy or Epic Tablet.
Downloading audio for purchased LeapReader books
My Mac does not recognize the LeapStart when it is plugged in. What should I do?
How do I factory reset my LeapPad Academy or Epic tablet?
My child's name was not found
LeapPad Platinum or LeapPad Ultimate freezing or not booting past LeapFrog logo screen
I forgot the Parent Lock code for LeapTV
Top Sections
Baby Monitors
General
LeapBand
LeapFrog Academy
LeapFrog App Center
LeapFrog Connect Software
LeapLand Adventures
LeapMove
LeapPad Academy or Epic Tablet
LeapPad Jr.
LeapPad Platinum
LeapPad Tablets
LeapPad Ultra
LeapPad1 (2011 version)
LeapPad2
LeapPad3
LeapPods Max
LeapReader
LeapStart
LeapStory
Legacy Products
Magic Adventures Binoculars
Magic Adventures Globe
Magic Adventures Microscope
Magic Adventures Telescope
My Pal Scout/Violet
My Pal Scout/Violet Smarty Paws
On-the-Go Story Pal
RockIt Twist
