Creating a new profile on LeapPad3 or LeapPad Ultra
The below screen shots are from a LeapPad Ultra. The same steps may also apply to LeapPad3. You can manage all profile information from the Profile Manager in Parent Settings. To add an additional player profile: 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the blue icon of a parent…
Blocking access to LeapSearch on LeapPad
Note, the below screen shots are from a LeapPad Ultra. The same steps apply to LeapPad3 or LeapPad Platinum. 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter …
Restricting Access to App Center on LeapPad3 or LeapPad Ultra
There are three levels of access control for the App Center on the LeapPad. To adjust settings: 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 4. This…
LeapPad3 only shows blue dots at the bottom of screen
If the LeapPad3 boots up to a screen that looks like this: These steps should correct the issue: 1. Launch the LeapFrog Connect application on your computer (If LeapFrog Connect for LeapPad is not installed on your computer, it may downloaded at ). 2. Put the LeapPad into "connection needed" mode by simultaneo…
LeapPad handheld screen says I must download LeapFrog Connect
Make sure you have downloaded the LeapPad Explorer plug-in for LeapFrog Connect. Please click here to download the installer. If you already have the LeapPad Explorer version of the LeapFrog Connect application, please check the following: 1. Your device must have charged batteries installed and be powered …
Forgot Parent Lock code on LeapPad3 or LeapPad Ultra
If you forgot the four digit parent lock code you set up for the LeapPad3 or LeapPad Ultra, you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to 2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page. 3. Sign in …
What is the warranty for LeapPad Tablet?
Warranty Information: LeapPad1, LeapPad2, LeapPad3, LeapPad Platinum and LeapPad Ultra tablet purchased at retail The LeapFrog LeapPad Explorer learning tablet is warranted only to the original purchaser for a period of twelve months from the original purchase date, under normal use and service, against defective wor…
How can I download micromods for my LeapPad Ultra games?
If you have turned Wireless ON and configured a Wi-Fi network, your device will download Micromods for the games you have played automatically on the first restart of the LeapPad Ultra after playing the game. If you experience any difficulty downloading micromods for a game you have played on the LeapPad Ultra, th…
LeapPad1 stuck on LeapFrog logo screen
This issue could be either software or hardware related. When the LeapPad does not proceed past the LeapFrog logo screen due to a software issue, this can be corrected by the LeapFrog Connect application with the below steps. 1) Begin with the LeapPad powered off and the LeapFrog Connect application running on your…
Difficulty syncing LeapPad or Leapster Explorer
Q: I have Kaspersky Anti-Virus on my computer and am having difficulty syncing my device . What might be causing this problem? A: If you have Kaspersky Security on your computer, you will need to add exceptions to your security software so it will not interfere with the LeapPad, LeapPad2, LeapPad3, LeapPad U…