What games are compatible with LeapPad Tablet?
Game cartridges labeled Leapster Explorer, LeapFrog Explorer, Explorer or LeapPad Explorer will work with the LeapPad tablets. With very few exceptions, all LeapPad game cartridges and apps work with all LeapPads. Check the cartridge box or App Center details for any exceptions. Some digital apps are only designed…
Is the LeapFrog Epic tablet compatible with LeapPad tablets?
The LeapFrog Epic is an Android based tablet which is not intended to be fully compatible with LeapPad tablets. The LeapFrog Epic tablet does feature compatibility to hundreds of the most popular LeapFrog apps. If you previously purchased apps for a LeapPad, check the product description page for that app in the …
Message indicating I don't have a license to use this app
This message pop-up may appear on the LeapFrog Epic tablet: If you see this message, verify the app is not already installed on 5 other devices. Apps purchased on the LeapFrog App Center may be installed on up to 5 devices at a time. If the app is already installed on 5 other devices, remove it from one device a…
Are Skype, Hulu, Netflix, or other apps available on the LeapTV system?
The LeapTV system allows access to over 100 games and videos available on the LeapTV App Center online (available December 2014). It does not support access to other games, videos, or apps, such as Netflix, Hulu, or other third party apps.
Can I cancel my order?
App Center orders are processed immediately and cannot be canceled. If you encounter difficulty downloading a purchased app, please contact customer support for assistance.
Why did my Apps disappear after the mandatory update?
1. Launch the LeapFrog Connect application, power on your handheld, and connect to the computer with the USB cable. 2. From the LeapFrog Connect home page, choose a player name on the Leapster Explorer, LeapsterGS, LeapPad, or LeapPad2 that has the missing app. 3. Click the On This LeapPad /Leapster Explorer tab in…
Managing Parent Settings for LeapMove
There are multiple advance settings available to manage your LeapMove Device. To access these settings, first install LeapFrog Connect at leapfrog.com/connect and connect your LeapMove device. After signing in with your LeapFrog Parent Account, click the "Settings" tab at the top of the screen. Manage Pro…
What is LeapFrog Connect for LeapMove?
LeapFrog Connect is a Windows and Mac application to help parents update their LeapMove device, add more games, and manage parent settings. For the current system requirements, please see the FAQ: What are the System Requirements for the LeapFrog Connect Application? Device Updates When there are updates to…
What expansion packs are available for my Magic Adventures Globe?
To view available Expansion Packs for your Magic Adventures Globe, please click the following link to the LeapFrog App Center:
How many Expansion Packs can fit on the Magic Adventures Globe?
The Magic Adventures Globe can usually hold 1 to 2 Expansion Packs at one time (depending upon the size of the expansion pack). Currently, there are 4 Expansion Packs available and can be purchased in the LeapFrog App Center.
