Missing driver message on Mac
For Mac OS 10.6 through 10.11 The driver should automatically download when you install LeapFrog Connect. Restarting your computer will reset the driver and may resolve the issue. If it does not, you may download the driver by clicking the attached file below. To install the missing driver, save the attache…
How many Download Packs are available for the On-the-Go Story Pal?
Currently, there are 4 Download Packs available for US & Canada customers. Download Packs expand the content on your On-the-Go Story Pal device. To add Download Packs, download the LeapFrog Connect Software for the On-the-Go Story Pal device and connect the device to your computer.
What kind of USB cable does the On-the-Go Story Pal use?
The On-the-Go Story Pal device uses a standard Micro USB cable to connect the device to a computer when loading additional content with the LeapFrog Connect software.
My On-the-Go Story Pal played an audio error message, what should I do?
In the rare event that your device plays an audio error message, please download the LeapFrog Connect Software for On-the-Go Story Pal and connect the device to your computer. 1. Click on the Advanced Tab. 2. Click on the "Update Firmware" button. 3. Follow the prompts to re-install the firmware on to your devi…
How can I remove content from my RockIt Twist device?
* Launch LeapFrog Connect for RockIt Twist and connect your device * Click on the “Manage Device” tab at the top of the screen * Un-check the game packs and pets you would like to remove from the device, then click “Save Changes”
I own two or more RockIt Twist systems. Do I need to buy expansion packs separately for each one?
No. Each expansion pack purchased grants you the right to install the content onto up to five (5) different devices. After activating the content on the first device, it will be automatically installed onto the second device when you connect it to LeapFrog Connect.
The LeapStory application is showing a message that an “update is available.” How do I get the update?
Go to leapfrog.com/connect and download the installer for the LeapStory application. Windows: Open the installer that is downloaded and it will update your LeapStory application to the latest version. Mac: Open the file that is downloaded and drag the “LeapFrog LeapStory” app icon into the “Applications” folder…
What games comes with the LeapPad Jr.?
The LeapPad Jr. includes the following apps. Additional games, activities, and videos may be purchased in the LeapFrog App Center. * Pet Pad Party * Photo Fun * Scout's Jukebox * Songs From Us! * Clock Utility * Calculator Utility * Calendar Utility * Notepad Utility * Voice Memo Utility * Music Player *…
What is LeapPad Jr.?
LeapPad Junior is the only affordable 100% closed (no access to the internet), kid-safe and kid-tough tablet designed for ages 3+. It includes a collection of learning videos, eBooks, games and activities and access to LeapFrog’s award-winning learning library of 1000+ apps.
Accessible web content on LeapPad3, LeapPad Platinum, LeapPad Ultra, and LeapPad Ultimate
LeapPad3, Leapad Platinum, LeapPad Ultra, and LeapPad Ultimate offer LeapSearch, which includes over 1,000 hand-selected fun and engaging pieces of content, including videos, images, games and web pages, that are 100% kid-appropriate. Every content experience your child will encounter with LeapPad has been approved…
