Can I download an app to more than one device?
Yes, learning apps purchased in the App Center can be saved to five (5) LeapFrog compatible devices (LeapPad1, LeapPad2, LeapPad3, LeapPad Ultra, LeapPad Platinum, LeapFrog Epic, LeapsterGS, or Leapster Explorer) at a time as long as all five devices share a common parent account email address. Note: not all apps in…
Can I use the LeapFrog Connect application to register LeapPad3 or LeapPad Platinum and download my starter app?
No. For LeapPad3 or LeapPad Platinum, initial registration and the starter app download are available by Wi-Fi only. Once you have completed product registration the LeapFrog Connect application may be used to purchase and sync additional apps, upload photos and videos taken with the LeapPad camera, and to sync…
Deleting a profile on LeapPad3 or LeapPad Ultra
The below screen shots are from a LeapPad Ultra. The same steps apply to LeapPad3. You can manage all profile information from the Profile Manager in Parent Settings. There must always be at least one child profile on the device. If you have more than one profile created on the device, you can delete any of them …
Restricting Access to App Center on LeapPad3 or LeapPad Ultra
There are three levels of access control for the App Center on the LeapPad. To adjust settings: 1. Power on the LeapPad 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 4. This…
Which devices are LeapSearch for LeapPad available on?
LeapSearch is available on LeapPad Ultra, LeapPad Platinum and LeapPad 3 and LeapFrog Epic using the device's WiFi connection
Can my child search the internet with LeapPad3, LeapPad Platinum or LeapPad Ultra?
To cater to early and non-readers, and provide a rich and rewarding experience, LeapSearch™ was designed to support the way that kids explore - providing engaging options through featured content and categorical browsing. This type of exploration, combined with the ability to favorite content, gives kids greater cont…
Forgot Parent Lock code on LeapPad
If you forgot the four digit parent lock code you set up for the LeapPad3, LeapPad Ultra, LeapPad Platinum, or LeapPad Ultimate you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to 2. Click "Log In/Register" (or "My Account" if already signed in) on t…
What does the star next to a wifi network name mean?
This article applies to LeapPad Ultra and LeapPad3. The star next to the wifi network name means you have successfully connected to this network and the LeapPad3 or LeapPad Ultra has saved the sign in credentials for this network. Next time you are within range of this network, the LeapPad can automatically conne…
How do I factory reset my LeapPad tablet?
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior: * Download and install the LeapFrog Connect Application on your computer. * O…
Changing the Parent Lock code on LeapPad
Note, the below screen shots are from a LeapPad Ultra. The steps are virtually identical on LeapPad3, LeapPad Platinum, and LeapPad Ultimate, though the screen appearance will be slightly different. 1. Power on the LeapPad 2. At the bottom of the "Sign In/Welcome" screen, tap the icon of a parent and child: …
