Can I use a regular headphone cord/connection with my LeapPods Max?
Yes. The LeapPods Max can be used with either with the included cable (standard 3.5mm audio cable) or via Bluetooth connection. Make sure the headphones are powered on. Plug in the included 3.5mm Audio Cable to the 3.5mm Audio Port on the headphones and connect the other end to an external device.
How do I charge the batteries in my LeapPods Max?
When you use the LeapPods Max™ for the first time, move the On/Off Switch to the On position. When powered on, the Indicator Light will turn green. Battery Charging Note: Adult operation required. The LeapPods Max™ cannot be used while charging, even if power is turned on. When the battery is low, the Indi…
My Pal Scout/Violet Smarty Paws doesn’t say “Press a paw to continue” on Step 5.
Please Note: This answer applies to the 2022 version of “My Pal Scout or Violet Smarty Paws” that has Star and Music symbols on the ears and comes with an audio cable in the battery compartment. Older versions include 2014 My Pal Scout or Violet (LeapFrog logo on ear and audio cable in the battery compartment) and …
How many Download Packs are available for the On-the-Go Story Pal?
Currently, there are 4 Download Packs available for US & Canada customers. Download Packs expand the content on your On-the-Go Story Pal device. To add Download Packs, download the LeapFrog Connect Software for the On-the-Go Story Pal device and connect the device to your computer.
What kind of USB cable does the On-the-Go Story Pal use?
The On-the-Go Story Pal device uses a standard Micro USB cable to connect the device to a computer when loading additional content with the LeapFrog Connect software.
My On-the-Go Story Pal played an audio error message, what should I do?
In the rare event that your device plays an audio error message, please download the LeapFrog Connect Software for On-the-Go Story Pal and connect the device to your computer. 1. Click on the Advanced Tab. 2. Click on the "Update Firmware" button. 3. Follow the prompts to re-install the firmware on to your devi…
How can I remove content from my RockIt Twist device?
* Launch LeapFrog Connect for RockIt Twist and connect your device * Click on the “Manage Device” tab at the top of the screen * Un-check the game packs and pets you would like to remove from the device, then click “Save Changes”
I own two or more RockIt Twist systems. Do I need to buy expansion packs separately for each one?
No. Each expansion pack purchased grants you the right to install the content onto up to five (5) different devices. After activating the content on the first device, it will be automatically installed onto the second device when you connect it to LeapFrog Connect.
Does the LeapPad Jr. have cartridge games?
The LeapPad Jr. does not accommodate cartridge games. To add more games, activities, and videos to the LeapPad Jr., you may visit the LeapFrog App Center by connecting the device to your computer using the LeapFrog Connect Application.
On what devices can I access LeapFrog Academy™?
Q: On what devices can I access LeapFrog Academy™? A: LeapFrog Academy™ can be played on an iPad®, iPhone®, Amazon Fire®, most Android™ phones and tablets, LeapFrog Epic™ and Epic™ Academy Edition tablets, and Windows® or Apple® computers using a Wi-Fi connection. To play on an iPad® or iPhone®, download the…
