What is the LeapTV registration code and what do I do with it?
During LeapTV setup, after establishing an Internet connection, you will be provided a registration code on your TV screen: This code is used to link your new LeapTV with your LeapFrog parent account email address. This will allow you to purchase and download apps in the future and receive performance updates as…
Tag Junior System Not Recognized - Updating the Driver - Windows Xp
With the LeapReader Jr/Tag Junior turned off, plug the LeapReader Jr/Tag Junior in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; please contact customer support. If the device is powered on, click the Windows Start button and select "Run" In the search b…
My LeapStory said, “Uh oh! Update failed. For help, ask your parent to go to leapfrog.com/support..” What should I do?
* First make sure you install the LeapStory application found at leapfrog.com/connect. * On the “Welcome to your LeapStory” screen, follow the instructions to connect your device using the included USB Cable. Turn the LeapStory power switch to “ON.” * When you see the Home screen, click “Settings” in the top-right…
My LeapPad Academy tablet is not charging, what should I do?
The charging port on the LeapPad Academy will have room to wiggle. This is as designed. If you are having difficulties charging the device, you need to make sure that you allow the LeapPad to sit securely to properly charge. Please ensure that you charge the unit to a powered outlet on the wall for at least 4-6 hou…
How can I purchase apps for LeapTV?
Apps for LeapTV may be purchased from the LeapFrog App Center using your computer, tablet or smartphone. The LeapFrog App Center is located at To view only LeapTV compatible apps in the App Center, use the "Filter By" feature to select LeapTV apps only: After adding apps to your shopping cart, you will be ask…
