LeapBand only displays the watch face with a monkey character
If your LeapBand only displays the watch face with a monkey, the LeapBand is in Quiet Time. If there is a muted speaker icon on the top left of the screen, this means Quiet Time was set on the LeapBand. Quiet Time set on the LeapBand may be unlocked by holding down the left navigation arrow for five seconds. …
How do I transfer an app from one device to another?
Purchased apps can be installed on up to five (5) LeapFrog compatible devices at a time (LeapFrog Epic, LeapPad1, LeapPad2, LeapPad Ultra, LeapPad Platinum, Leapster Explorer, or LeapsterGS). Note, not all apps are compatible with all platforms. On Wi-Fi tablets, apps can be managed using the App Manager/Content m…
LeapPad not recognized by Windows computer
Make sure no other devices are connected to USB ports on the computer (except keyboard or mouse), then reinstall the driver with these steps: 1. Close the LeapFrog Connect Application. 2. Quit the monitor: a. Press Ctl-Alt-Del on your keyboard b. Select Task Manager c. Select Processes d. select Monitor.exe…
How do I factory reset my LeapPad tablet?
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior: * Download and install the LeapFrog Connect Application on your computer. * O…
How can I install my personal MP3s to RockIt Twist?
* First make sure you install the RockIt Twist application found at leapfrog.com/connect . * Follow the instructions to connect to LeapFrog Connect using the included USB Cable. * In LeapFrog Connect, click the “Manage Device” tab at the top of the screen * On the Manage Device page, click the “Add and Remove MP…
How do I get new games and pets for my RockIt Twist?
First, purchase a RockIt Twist Game Pack from a participating retailer. * Go to leapfrog.com/connect on your PC or Mac and download the installer for the RockIt Twist application * Run the installer and follow all steps to install LeapFrog Connect for RockIt Twist * In LeapFrog Connect, connect your RockIt Twis…
Can I add additional memory to the Tag Reader?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. The memory on the Tag Reader is not expandable. To add more audio files once the memory is full, connect the Tag Reader to the LeapFrog Connect application to add and remove audio…
Tag Reader Not Recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows 7, 8, 10 or Vista With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device i…
Tag Reader Not Recognized - Updating the Driver - Windows XP
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows XP With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; pl…
How do I unlock Tag e-Books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag e-Book are free when your child plays with the print version of certain Tag book. Just follow these steps: 1. Purchase the print version of one of the books listed below at …
