How do I factory reset my LeapPad tablet?
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior: * Download and install the LeapFrog Connect Application on your computer. * O…
How can I install my personal MP3s to RockIt Twist?
* First make sure you install the RockIt Twist application found at leapfrog.com/connect . * Follow the instructions to connect to LeapFrog Connect using the included USB Cable. * In LeapFrog Connect, click the “Manage Device” tab at the top of the screen * On the Manage Device page, click the “Add and Remove MP…
How do I get new games and pets for my RockIt Twist?
First, purchase a RockIt Twist Game Pack from a participating retailer. * Go to leapfrog.com/connect on your PC or Mac and download the installer for the RockIt Twist application * Run the installer and follow all steps to install LeapFrog Connect for RockIt Twist * In LeapFrog Connect, connect your RockIt Twis…
Can I add additional memory to the Tag Reader?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. The memory on the Tag Reader is not expandable. To add more audio files once the memory is full, connect the Tag Reader to the LeapFrog Connect application to add and remove audio…
Tag Reader Not Recognized - Updating the Driver - Windows 7, 8, 10 or Vista
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows 7, 8, 10 or Vista With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device i…
Tag Reader Not Recognized - Updating the Driver - Windows XP
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows XP With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; pl…
How do I unlock Tag e-Books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag e-Book are free when your child plays with the print version of certain Tag book. Just follow these steps: 1. Purchase the print version of one of the books listed below at …
Crammer - How do I add the title, album, or artist information to my song?
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is You must add title, album, and artist information about your songs prior to importing them to LeapFrog Connect. If you want to delete the song and try this again, select the song with…
Error message "DRM license seems corrupt"
If this message appears during the first few seconds of a video app: In most cases this error this can be resolved by simply exiting out of the video and launching the video again while the Epic tablet is connected to Wi-Fi. If the error message persists, verify the Epic tablet has a Wi-Fi connection, then proceed …
What are micromods and how do they work with Leapster Explorer, Leapster GS and LeapPad?
Micromods let your child change or enhance his/her favorite Leapster Explorer, Leapster GS and LeapPad games. Micromods include new game music, character clothing, game modes, special moves, etc. Visit the Rewards tab in your LeapFrog Connect application to download micromods for games you own. Please note: Le…
