My Pal Scout/Violet Smarty Paws doesn’t say “Press a paw to continue” on Step 5.
Please Note: This answer applies to the 2022 version of “My Pal Scout or Violet Smarty Paws” that has Star and Music symbols on the ears and comes with an audio cable in the battery compartment. Older versions include 2014 My Pal Scout or Violet (LeapFrog logo on ear and audio cable in the battery compartment) and …
My Pal Scout/Violet Smarty Paws doesn’t say “Yay I’m connected” on Step 3.
Please Note: This answer applies to the 2022 version of “My Pal Scout or Violet Smarty Paws” that has Star and Music symbols on the ears and comes with an audio cable in the battery compartment. Older versions include 2014 My Pal Scout or Violet (LeapFrog logo on ear and audio cable in the battery compartment) and …
My Pal Scout/Violet Smarty Paws is saying “Connect me again” on Step 5.
Please Note: This answer applies to the 2022 version of “My Pal Scout or Violet Smarty Paws” that has Star and Music symbols on the ears and comes with an audio cable in the battery compartment. Older versions include 2014 My Pal Scout or Violet (LeapFrog logo on ear and audio cable in the battery compartment) and …
I can’t personalize My Pal Scout/Violet Smarty Paws on my Window 10 or 11 computer.
Please Note: This answer applies to the 2022 version of “My Pal Scout or Violet Smarty Paws” that has Star and Music symbols on the ears and comes with an audio cable in the battery compartment. Older versions include 2014 My Pal Scout or Violet (LeapFrog logo on ear and audio cable in the battery compartment) and …
What stories and songs are available in the On-the-Go Story Pal download packs?
LeapFrog® On-the-Go Story Pal™ Classic Stories and Music The Rocking Horse The Fairy Teeny Tiny Playground Rhymes Pretend With Me Safety Song The Shapes Song We're On Our Way LeapFrog® On-the-Go Story Pal™ Tales of Wonder and Silly Songs The Golden Windows It's Bedtime Solar System Clumsy Ka…
Where is My Pal Scout/Violet's connection cable?
My Pal Scout/Violet's connection cable is located in the battery pack accessible behind the velcro closure on his back. Please Note: This answer applies to the My Pals Scout/Violet Smarty Paws (2022) and the previous version of My Pals Scout/Violet (2014) which has the LeapFrog logo on the ear and comes with…
When personalizing My Pal Scout, I could not preview my child's name audio file.
On the 'Choose Pronunciation' screen, you can press the preview icon for each suggested name audio file. If you press the icon but cannot hear the audio preview, make sure My Pal Scout is NOT plugged into your device. Unplugging Scout will allow for the preview to be played over your device's speakers. You will be a…
My Pal Scout/Violet not recognized by Windows computer
Note: This answer refers to the original version of My Pal Scout/Violet that uses a USB cord to connect to the computer, not the current version that connects using an audio jack. My Pal Scout/Violet uses the Windows USB Mass Storage Driver. Please follow the steps below to reinstall the USB Mass Storage Driver on…
My child’s name is not in your list of names for My Pals Scout & Violet, can you add it?
Since 2009 My Pal Scout & Violet have been our favorite snuggle pups for little loved ones. Their extensive audio name database has grown to over 6,500 unique and popular names from all around the world. At this time we are no longer recording new names or accepting new name requests for the database. If the audio …
My child’s name is not in your list of names for My Pals Scout & Violet, can you add it?
Since 2009 My Pal Scout & Violet have been our favorite snuggle pups for little loved ones. Their extensive audio name database has grown to over 6,500 unique and popular names from all around the world. At this time we are no longer recording new names or accepting new name requests for the database. If the audio …
