LeapReader not recognized by Windows computer
First, verify the LeapReader is fully charged as it will not be able to communicate with the LeapFrog Connect application when the battery is low. The LeapReader is fully charged if the charging indicator light located next to the USB port on the LeapReader glows green when the LeapReader is plugged into the computer…
Tag Reader and LeapReader Junior/Tag Junior compatibility
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Q: Will my LeapReader Junior/Tag Junior work with Tag Reading system books? Will my Tag Reading system work with LeapReader Junior/Tag Junior books? A: The Tag Reading System…
What are the different types of content I can download for LeapReader?
* "Companion audio" is the audio file that accompanies LeapReader physical books (thus enabling them to be interactive with LeapReader). It is free with the purchase of the physical book. * A LeapReader "audio book" is a recording of a book being read aloud that can be played through the media player functional…
Will LeapReader work with Tag Junior or LeapReader Junior books?
No, LeapReader is not compatible with Tag Junior or LeapReader Junior.
LeapReader has no audio or distorted sound
Turn the LeapReader off and then back on again. If the LeapReader is still not working correctly, connect the LeapReader to the computer; once the LeapFrog Connect application opens, you should get a prompt to update your device. Select "update now" to update your software.If the LeapReader is still not working correc…
Nothing happens when the LeapReader is turned on
Try connecting LeapReader to your computer with the USB cord and charge it for at least one hour. You should see a yellow-orange light appear on the battery light on the side of the device, which lets you know LeapReader is charging. Note, the LeapReader should be fully charged (charging indicator light glows green …
Charging LeapReader is taking a long time
In general, it should take anywhere from 3-5 hours to fully charge your LeapReader via a USB cord connected to your computer or via the LeapFrog Adapter (wall charger - sold separately) accessory. However, if you are charging with a USB cord and your computer goes to sleep, the LeapReader will suspend charging until …
Lights flashing on LeapReader
Please connect your LeapReader to the computer with a USB cord; a system update prompt should pop up once the LeapFrog Connect application opens. Select "update now" to update the LeapReader with new software. If you do not see an "update now" prompt, click the "Settings" link on the top right of the page in LeapFro…
Downloading audio for purchased LeapReader books
Download the LeapFrog Connect Application for LeapReader at leapfrog.com/connect; it will walk you through the setup process for your LeapReader, including downloading additional Companion Audio for your device. You can also touch an inside page of your books with your LeapReader and then connect the device to the co…
Will my Tag Reader read the LeapReader books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag Reader will work with most LeapReader books, excluding those in the LeapReader Read & Write series and the LeapReader Paw Patrol book.
