My Mac does not recognize the LeapStart when it is plugged in. What should I do?
--My Mac does not recognize the LeapStart when it is plugged in. --My Mac gives me an error message when I plug in my LeapStart. Symptoms * Nothing happens when I plug in the LeapStart, my Mac does not recognize it. * Error dialog “Error” * Error dialog “Device not found in Device Tree” * Error dialog “The di…
The LeapFrog Academy app on my LeapFrog Epic tablet stopped working.
If you already have the LeapFrog Academy App installed and it stopped working, please try the following : * On the Epic home screen, select the Parents icon. * Enter your Parent Lock Code. * Select App Manager. * Select LeapFrog Academy. * Select Uninstall. * At the top of App Manager, select the NOT INSTALLED…
On what devices can I access LeapFrog Academy™?
Q: On what devices can I access LeapFrog Academy™? A: LeapFrog Academy™ can be played on an iPad®, iPhone®, Amazon Fire®, most Android™ phones and tablets, LeapFrog Epic™ and Epic™ Academy Edition tablets, and Windows® or Apple® computers using a Wi-Fi connection. To play on an iPad® or iPhone®, download the…
Register a LeapPad1, LeapPad2, Leapster Explorer or LeapsterGS to a LeapFrog parent account?
To buy digital learning apps for your toy, you first need to register it to a LeapFrog parent account. If you haven't installed LeapFrog Connect , follow these steps: 1) Click here to download and install LeapFrog Connect 2) After LeapFrog Connect has installed, follow the directions to connect your toy to …
Register a LeapPad, Leapster Exlorer, or LeapReader to a LeapFrog parent account?
To buy digital learning apps for your toy, you first need to register it to a LeapFrog parent account. If you haven't installed LeapFrog Connect , follow these steps: 1) Click here to download and install LeapFrog Connect for your device. 2) After LeapFrog Connect has installed, follow the directions to …
Error 65 - LeapFrog Connect application must be run as administrator
How to run a program as an administrator in Windows XP 1. Navigate to the LeapFrog Connect folder in Windows Explorer. 2. LeapFrogConnect.exe can be found in the following location; C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe 3. Press and hold down the SHIFT key while you right-click the prog…
LeapFrog Academy doesn’t play if I enable Restricted Websites on my iPhone or iPad.
On iOS 11 or earlier: * On your iPad or iPhone, force close LeapFrog Academy (see: for info on how to do this) * Open the iOS Settings app * Select “General” * Select “Restrictions” * If asked, enter your Restrictions Passcode * Under “Allowed Content,” select “Websites” * Select “Specific Websites Only”…
LeapFrog Connect indicating memory is full on LeapPad
While syncing to the LeapFrog Connect application, if you receive a message the sync cannot complete because the memory is full on the LeapPad, you should be able to remove apps to free up space. If you are experiencing difficulty freeing up space, please try the following: 1. Go to the "On This LeapPad" tab in Lea…
LeapFrog Connect keeps telling me to uninstall and reinstall the application.
For PC: To uninstall the LeapFrog Connect Application from a Windows® operating system, follow these steps: 1. Close all programs. 2. Unplug any LeapFrog® toys that are attached via USB to your computer. 3. Click Start and then point to Programs. 4. Point to LeapFrog Connect and then click Uninstall LeapFrog…
How do I transfer files between my LeapFrog Epic tablet and a micro SD card?
Photos, music, and videos may be transferred back and forth between a micro SD card and the LeapFrog Epic tablet. Note that apps cannot be transferred to or from a micro SD card. You will need to use a computer to transfer data between the tablet and the SD card. For Windows computers, this will be a plug and pla…
