The screen cracked on my LeapFrog Tablet. Can it be repaired or replaced?
We do not have a repair center or replacement screens should the screen of the LeapPad become unresponsive or damaged. The screen is a molded part of the tablet that cannot be replaced or repaired. Please note, accidental screen damage is not covered under the LeapFrog manufacturers warranty. For more information o…
Do LeapFrog toys meet safety requirements?
All LeapFrog toys are sent to independent safety testing labs before they are brought to market to be sure they meet or exceed all of the safety requirements of the American Society of Testing and Materials, EN71, Standard F963 as required by the Consumer Product Safety Commission in the United States and the Canadia…
Can you send me some coupons for LeapFrog products?
At the present time, LeapFrog does not have a coupon program in place; however, many of our partner retailers offer promotions or product sales.
How does the LeapFrog Academy™ free trial work?
Q: How does the free trial work? A: After signing up at leapfrog.com/academy , explore the variety of games, eBooks, videos, puzzles and more across more than 30 learning adventures. If you enjoy LeapFrog Academy™, do nothing and your membership will automatically renew at the billing frequency you selected (mo…
How can I print “Printable” activities in LeapFrog Academy™?
Printable activities can be found under the “Parents” menu in the top-right corner of your screen. From the Printables catalog, choose an activity, then select “Print.” Your browser or device will display a print menu for you to continue. (Note: The print functionality on your browser or device needs to be enabled an…
Can I view my completed certificate in LeapFrog Academy™ again? Where will I see it?
Q: Can I view my completed certificate again? Where will I see it? A: Certificates can be accessed on the home menu. Tap on Certificates . Certificates can be printed by choosing a certificate, then selecting “Print.” Your browser or device will display a print menu for you to continue. (Note: The print funct…
What is a Learning Adventure in LeapFrog Academy™?
Q: What is a Learning Adventure? A: Learning Adventures guide children around the islands to explore eBooks, games, puzzles, videos, music and art activities. Adventures focus on specific subjects and have titles like Get Ready for Preschool; Letters, Sounds and Rhymes; Math and Science; and Critical Thinking and …
What can I expect to find in the Video category of LeapFrog Academy™?
Q: What can I expect to find in the Video category? A: In the Videos category you'll find a curated selection of some of the best moments from our library of LeapFrog® learning videos.
Where did the pet I just earned in LeapFrog Academy™ go?
Q: Where did the pet I just earned in LeapFrog Academy™ go? A: When you earn a pet, you can find it in the tent in My World. Tap on the tent and use the arrows on the left to scroll down to the pet button. Then choose your pet.
How do I go to My World in LeapFrog Academy™?
Q: How do I go to My World in LeapFrog Academy™? A: From Learning Adventure, you can select the home menu button, or walk to where the balloons are tied to an anchor and then tap the balloons. From the home menu, tap on the My World button. From the catalog menu tap on the home menu button. From the home me…
