My Own Leaptop has no USB port or cable
The newer (2013-) version of My Own Leaptop has simplified steps for personalization and does not need to be connected to a computer. To personalize this version of My Own Leaptop: First, turn My Own Leaptop off. Next, hold down the "P" and "M" buttons while selecting one of the two volumes. Then follow the i…
How can I purchase apps for LeapTV?
Apps for LeapTV may be purchased from the LeapFrog App Center using your computer, tablet or smartphone. The LeapFrog App Center is located at To view only LeapTV compatible apps in the App Center, use the "Filter By" feature to select LeapTV apps only: After adding apps to your shopping cart, you will be ask…
What is the LeapTV registration code and what do I do with it?
During LeapTV setup, after establishing an Internet connection, you will be provided a registration code on your TV screen: This code is used to link your new LeapTV with your LeapFrog parent account email address. This will allow you to purchase and download apps in the future and receive performance updates as…
How do I see how many badges/tokens my child has?
For LeapPad1 and LeapPad2: From the Home Screen, tap on the child’s name or picture at the top of the screen. This will bring up the “About Me” Screen. Look for the "Badges" field, and this will contain the total number of badges earned for the current profile. For other LeapPad tablets and LeapFrog Epic you ca…
Where can I find my LeapPad Ultra's wifi MAC address?
Depending on your wifi router's settings, you may need to enter the LeapPad's Ultra's Mac address to the router's filter in order to allow the LeapPad Ultra to connect to your router's network. The LeapPad Ultra's Mac address can be located with these steps: 1. Power on the LeapPad Ultra. 2. At the bottom of the "…
How do I change my wireless settings?
To connect to a new wifi network: 1. Power on the LeapPad Ultra 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 4. This will bring you to the Parent Settings menu. C…
Where can I find my LeapPad Ultra's Wi-Fi MAC address?
Depending on your Wi-Fi router's settings, you may need to enter the LeapPad's Ultra's Mac address to the router's filter in order to allow the LeapPad Ultra to connect to your router's network. The LeapPad Ultra's Mac address can be located with these steps: 1. Power on the LeapPad Ultra. 2. At the bottom…
How do I change my LeapPad Ultra wireless settings?
To connect to a new wifi network: 1. Power on the LeapPad Ultra 2. At the bottom of the "Sign In" screen, click the blue icon of a parent and child 3. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 4. This will bring you to the Parent Settings menu. C…
How do I install a previously purchased app on the LeapPad3?
Once you have confirmed you have a Wi-Fi connection on the LeapPad3, follow these steps: 1. At the bottom of the LeapPad3 "Sign In" screen, click the blue icon of a parent and child 2. You will be prompted to enter your 4 digit Parent Lock code to access Parent Mode. Enter your code. 3. This will bring you to …
Which devices are LeapSearch for LeapPad available on?
LeapSearch is available on LeapPad Ultra, LeapPad Platinum and LeapPad 3 and LeapFrog Epic using the device's WiFi connection