Computer shuts down when Leapster2 attached
Note: The Leapster2 was last sold in 2012 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. If you are running Windows XP, this problem can be resolved by downloading Windows XP Service Pack 3 from the Microsoft website. This download can be accessed here: If this doesn'…
How may I change the language setting on LeapStart?
The LeapStart is available in English only, but settings may be adjusted between American and Queen's English, or American and Canadian English (e.g. "Zee" vs. "Zed") To change the country (Locale) setting on LeapStart, connect the device to the LeapFrog Connect application. From the LeapStart Home page, press …
Installation error - Failed to install UPC Shell (Mac specific)
Download and install this LeapFrogRun the utility and select the option "Uninstall LeapFrog Connect", then "Complete..like it was never there." When the uninstall is complete, restart your computer.Next, run the permissions repair function in Disk Utility, then sign in as an administrator and try the install again:…
Unable to pass country selection during setup on LeapPad Ultra
* Download and install LeapFrog Connect from * Launch the LeapFrog Connect application. * Power on and connect the LeapPad Ultra. * Let LeapPad Ultra sync until LeapFrog Connect tells you to disconnect and create a player profile. * Disconnect the LeapPad Ultra from the computer and continue with the starter …
LeapStart not recognized by Mac OS 15
Mac OS 15 * Resolves “Stuck on Step 2” or "device not recognized" by Mac computer. * Resolves Error “The disk you attached was not readable by this computer” * Applicable to: LeapStart, LeapMove, Magic Adventures Globe * Unplug the LeapFrog device and close the LeapFrog Connect Application * Open the Mac…
How do I unlock Tag e-Books?
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Tag e-Book are free when your child plays with the print version of certain Tag book. Just follow these steps: 1. Purchase the print version of one of the books listed below at …
Tag Reader Not Recognized - Updating the Driver - Windows XP
Note: The Tag Reader was last sold in 2013 and is no longer supported. The LeapFrog Connect software for this product is offered as-is. Windows XP With the Tag Reader turned off, plug the Tag Reader in to a USB port on the back of your computer. Does it automatically power on? If no, the device is defective; pl…
How can I install my personal MP3s to RockIt Twist?
* First make sure you install the RockIt Twist application found at leapfrog.com/connect . * Follow the instructions to connect to LeapFrog Connect using the included USB Cable. * In LeapFrog Connect, click the “Manage Device” tab at the top of the screen * On the Manage Device page, click the “Add and Remove MP…
How do I add music to my Crammer?
Note: The Crammer was last sold in 2009 and is no longer supported. The LeapFrog Connect software for this product is offered as-is First you will need to download the LeapFrog Connect Application for the Crammer device. The application can be found here: Once the application is downloaded, and installed you …
What are the System Requirements for the LeapFrog Connect Application?
* High-speed Internet connection * Monitor resolution of 1024 x 768 * Available USB port * 1 GB of RAM * 500 MB free disk space (note: 3 GB for Magic Adventures Globe) * LeapFrog Parent Account required. PC Requirements: Pentium® 4 or equivalent (2 GHz processor or faster recommended) 64-bit version of Wind…
