On Apple Mac computers using Safari 12, audio may be automatically disabled by the browser. To fix this, please follow these instructions:
 

1. In the Safari menu bar, select “Safari” then “Preferences”:

2. In the top bar, select “Websites”:

3. Under General, select “Auto-Play”:

4. Select the dropdown to the right of “lfecontent.leapfrog.com”:

5. Choose “Allow All Auto-Play”:

6. Close the preferences window by selecting the red circle in the top-left corner:

7. Quit your Safari browser and restart it again. You may need to log in again to LeapFrog Academy.

You should now hear audio in LeapFrog Academy. (Note: This will not affect Safari auto-play settings for other Web sites.)