LeapFrog Academy™ supported browsers / devices
LeapFrog Academy™ is supported on the following platforms: Computers * Windows® PCs running Windows 7 or Windows 10 with the latest version of Chrome, Firefox, Microsoft Edge or Internet Explorer 11 browsers * Apple® computers running MacOS® 10.10 or higher with the latest version of Safari, Chrome or Firefox…
How do I start playing LeapFrog Academy™?
Q: How do I start playing LeapFrog Academy™? A: From the profile screen, tap your character and then tap the blue play button to start. If there is more than one profile, use the arrows to find which profile you want to play.
What happens if I cancel my LeapFrog Academy subscription partway through my billing period?
If you cancel your subscription, you will continue to have access to LeapFrog Academy until the end of your current billing period. Please note: LeapFrog will not prorate, credit or provide partial payments for a subscription service canceled before the end of the current billing period.
How do I go to My World in LeapFrog Academy™?
Q: How do I go to My World in LeapFrog Academy™? A: From Learning Adventure, you can select the home menu button, or walk to where the balloons are tied to an anchor and then tap the balloons. From the home menu, tap on the My World button. From the catalog menu tap on the home menu button. From the home me…
How do I switch to another profile in LeapFrog Academy™?
Q: How do I switch to another profile in LeapFrog Academy™? A: From the home menu, tap on the orange circle next to your character to go back to the profile selection screen.
Where did the pet I just earned in LeapFrog Academy™ go?
Q: Where did the pet I just earned in LeapFrog Academy™ go? A: When you earn a pet, you can find it in the tent in My World. Tap on the tent and use the arrows on the left to scroll down to the pet button. Then choose your pet.
How do I go to the home menu in LeapFrog Academy™?
Q: How do I go to the home menu in LeapFrog Academy™? A: From My World or Learning Adventure, tap on the orange home button with the house on it located at the top left side of the screen.
The meter in LeapFrog Academy™ is always full but I stopped getting presents/rewards.
Congratulations, you earned all LeapFrog Academy™ rewards!
How does the LeapFrog Academy™ free trial work?
Q: How does the free trial work? A: After signing up at leapfrog.com/academy , explore the variety of games, eBooks, videos, puzzles and more across more than 30 learning adventures. If you enjoy LeapFrog Academy™, do nothing and your membership will automatically renew at the billing frequency you selected (mo…
How can I print “Printable” activities in LeapFrog Academy™?
Printable activities can be found under the “Parents” menu in the top-right corner of your screen. From the Printables catalog, choose an activity, then select “Print.” Your browser or device will display a print menu for you to continue. (Note: The print functionality on your browser or device needs to be enabled an…
