Music in LeapFrog Academy™ is not working on my MAC running Safari 8.
To fix the issue, please download the latest version of Safari.
LeapFrog Academy™ is not working with Firefox 43.
This version of Firefox does not support WebGL. Please download the latest version of Firefox.
If I rejoin LeapFrog Academy™ after canceling my subscription, will my child's progress still be there?
Q: If I rejoin after canceling my subscription, will my child's progress still be there? A: Yes, as long as you rejoin using the same email address, your child's profile and progress will still be there.
Why do I need a payment method to start a free trial of LeapFrog Academy™?
Q: Why do I need a payment method to start a free trial? A: We ask for a payment method to ensure there is no interruption in service after the free trial. We do this by sending an authorization request to your financial institution to verify that your payment method works. These requests are not charges, but in s…
What can I expect to find in the Art category of LeapFrog Academy™?
Q: What can I expect to find in the Art category? A: In the Art category you'll find games or activities that offer art-focused experiences, from coloring to learning about colors to handwriting.
What can I expect to find in the Music category of LeapFrog Academy™?
Q: What can I expect to find in the Music category? A: In the Music category you'll find videos, games or activities that offer musical experiences.
What can I expect to find in the Puzzle category of LeapFrog Academy™?
Q: What can I expect to find in the Puzzle category? A: Puzzles offer learning experiences customized for the appropriate age and skill. They typically offer a simple and familiar play experience.
What is the pet for in LeapFrog Academy™?
Q: What is the pet for? A: Your pet will follow your character around in My World and in Learning Adventure.
When will my collection be completed in LeapFrog Academy™?
Q: When will my collection be completed? A: A collection is completed after you have earned and chosen the 10th piece as a present. When you collect all 10 pieces your collection will be assembled together on a special collection island in My World. Then you can tap on the completed collection and learn fun facts …
What is a collection in LeapFrog Academy™?
Q: What is a collection? A: A collection is a reward that is comprised of 10 different pieces. When you collect all 10 pieces your collection will be assembled together on a special collection island in My World. Then you can tap on the completed collection and learn fun facts about it.
