LeapBand is not powering on
The LeapBand will be in a deep sleep mode when initially removed from the box. To wake up the LeapBand for initial use, press and hold down the challenge button for 10 seconds. The Challenge button is on the upper left side of the device. It has a small icon of a person on it. After initially waking up the Lea…
LeapBand only displays the watch face with a monkey character
If your LeapBand only displays the watch face with a monkey, the LeapBand is in Quiet Time. If there is a muted speaker icon on the top left of the screen, this means Quiet Time was set on the LeapBand. Quiet Time set on the LeapBand may be unlocked by holding down the left navigation arrow for five seconds. …
How do I see my child’s LeapBand gameplay data?
There are two ways to view your child's LeapBand activity. The first is to open up LeapFrog Connect by syncing your LeapBand to the computer. Follow the on screen prompts and your child's data will load onto the LF Connect platform. The second way is to open the Petathlon Games app and login. Upon entering the a…
How long will the LeapBand battery last?
LeapBand has a rechargeable battery that lasts up to 3-4 days depending on usage. To charge your LeapBand, use the included USB cable to plug into a USB port on your personal computer or a USB wall charger (not included). It will take four hours to completely charge the LeapBand. To see the current status of …
What does LeapBand track?
LeapBand awards "Joules energy gems" as a means of tracking your child's daily movements, including walking, running, jumping, and dancing. On device game play is also rewarded, providing your child with additional opportunities to accumulate Joules. With Joules you child is able to earn rewards for their pets, a…
How do I reset my LeapBand tracker?
Launch LeapFrog Connect on your computer. If you haven't already installed LeapFrog Connect on your computer, download it from leapfrog.com/connect. Open LeapFrog Connect and connect LeapBand to your computer with the enclosed USB cable. Click on the "Advanced Settings" button at the top of the screen and choose th…
How do I unlock new pets on the LeapBand?
There are a total of eight pets that may be unlocked on the LeapBand. A new pet can be unlocked every four days. The paw mark on the LeapBand's home screen indicates how close you are to unlocking your next pet. Each day one space on the paw may be filled in by earning joules. A new pet will be unlocked when the …
How can I change the time on the LeapBand?
The time on the LeapBand will automatically sync to your computer's time each time you sync to the LeapFrog Connect application. You may also manually change the time by starting at the LeapBand's home screen, then holding down the star button until the screen turns black with the digital time showing. Voice prom…
How do I see my child’s LeapBand tracker gameplay data?
There are two ways to view your child's information. The first is to open up LeapFrog Connect by syncing your LeapBand to the computer. Follow the on-screen prompts and your child's data will load onto the LeapFrog Connect platform. The second way is to open the Petathlon Games app and login. Upon entering the app…
Can the LeapBand’s band irritate my child’s skin?
As with any type of jewelry or activity band, some people may experience an allergic reaction. Numerous factors can cause an allergy, such as reactions to bacteria that can accumulate in watch wristbands or other wearable devices, a reaction between the wristband and your soap, lotion, sunscreen or perspiration, or…
