While in the packaging your My Best Pals is set to "Demo" mode. To personalize it, you will need to set it to "Play" mode.

Please open the Velcro fastener on the back of the toy. The battery compartment has two switches:

Left Switch

• volume control

Right Switch

• mode

To personalize your toy, set the mode switch from "DEMO" to "PLAY". 

Note: After personalizing My Best Pals, you will not need to switch back to "Demo" mode again.