If your Magic Adventures Binoculars screen does not show video or the device will not play sound, please check the following:

• Ensure that you have new high-quality batteries installed (Requires 4 new AA batteries).
• Power cycle the device by holding down the power button for more than 10 seconds.
• Remove all installed batteries and hold the power button for a solid 30 seconds.  Re-install batteries and power on the device.

If the suggestions above do not resolve video or audio issues, please contact the LeapFrog Customer Support team for further assistance:

Support Request Form

https://www.leapfrog.com/en-us/support/request-support

Email

support@leapfrog.com