You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > LeapStory > The LeapStory application froze while installing a content pack. What should I do?
The LeapStory application froze while installing a content pack. What should I do?
print icon
Jul 01, 2019
views icon 2378
  1. Exit the LeapStory application by clicking the close button (Windows) or Quit command (Mac).
  2. Wait for the application to fully close.
  3. Launch the LeapStory application again and connect your device. If necessary, turn the power switch to OFF, then ON.
  4. Install the Content Pack again and wait for the download and installation to complete.
  5. When the content pack is installed completely, eject your LeapStory using the “Eject” button in the top-left of the application.
  6. When your device has ejected completely, you will see the “Welcome to your LeapStory” screen.
  7. Disconnect the USB cable from your LeapStory and your device is ready to play.
close button
scroll to top icon