To factory reset your LeapPad Academy or Epic tablet (you do not need the Parent Lock Code):
Warning: Resetting your device will delete all of the data on your LeapPad Academy or Epic tablet including photos, videos, and game progress. Please check the steps here, https://leapfrog.happyfox.com/kb/article/65-3134/ on how to transfer the files from your LeapPad Academy tablet to your computer.