If you forgot the **four digit** parent lock code you set up for the tablet, you may retrieve the code with these steps: 1. Using a computer or other device connected to the internet, go to [www.leapfrog.com][1] 2. Click "Log In/Register" (or "My Account" if already signed in) on the top right of the page. 3. Sign i...
To factory reset your LeapPad Academy or Epic tablet (you do not need the Parent Lock Code): * Start with the LeapPad Academy tablet powered off. * Hold the power button and the volume up button **at the same time** until you see a LeapFrog System Recovery Screen * Using the volume buttons, please select the "**...
*For instructions on factory resetting your LeapPad Academy or Epic tablet, please see the following link: [https://leapfrog.happyfox.com/kb/article/36-3211/][1] **To factory reset your LeapPad Ultimate, LeapPad Platinum, LeapPad Ultra, LeapPad3, LeapPad2, LeapPad1, or LeapPad Junior:** * Download and install t...